Oxbridge Academy/Waterfall School of Business refusal for refund of course already paid for .

Once again laying a complaint regarding Oxbridge's subpar services and constant excuses.

I thought things would be different this year after the 3 years of stressful back and forth between them and SACAI for my GETC course. This year I was sent delayed results directly affecting me to register for matric through the DBE/WCED . And I have already paid for the matric course in full and now I am struggling to be issued a refund.

I made it clear that I will not be writing the adult matric course through Oxbridge/SACAI due to the painfull experience of the GETC course and made it clear that I will write it through the DBE/WCED and Lenette Daniel, their registrar sent me forms, promising to get me into the system , saying that I was registered but when I called the WCED they could not find me in the system.

I then sent an email as well as completed application forms saying that I want nothing to do with Oxbridge anymore due to all the excuses and lies and I will not be writing or registering through them for matric and that I will do it myself next year and I can no longer register now as the deadline has passed. Something that would not have happened if they simply sent my results on time. I now just want my refund and be done with them but now again I am struggling to get my money back despite being in contact with Lenette for weeks ,its simply the same dilemma with diffrent excuses. My parents went into debt for these courses and we always paid the monthly installments and the matric course has been paid in full. So we've paid for services that I have not even received as they have failed in every way regarding the matric course.

What a horrible,horrible way to mess with someone's aspirations in life and their future. Most painful and psychologically affecting experience of my life. Demanding thousands for remarks and rewrites but offering very little assistance and support.

I would give zero stars if the review allowed it.