Opodo - Shocking Service at a Price

Opodo is literally the middleman you don't need, who only costs you more and complicates your trip.

We booked a flight on their platform and paid in full. We were instructed to download the Opodo App and wait for booking confirmation. The money went, the confirmation never came.

After 48 hours, we cancelled and got our flights directly from the airline. We got our money back from Opodo, but they continued to send us emails asking us to wait for confirmation.

TWO WEEKS later, they sent an email to say unfortunately they could not complete our booking (at that point, I had forgotten all about Opodo!), which shows just how useless they are.

When I tried to send them feedback, they proved unreachable. Their website has no "contact us" link, and their Facebook page doesn't allow posts - of course not, the comments would surely ruin their business. They don't want feedback because they know it will be bad.

So here it is, Opodo: I have to write my review on a separate platform. Your service is shocking, your App is useless, and what exactly are you offering your clients?

Do yourself a favour and book your flights directly with the airline. Don't use Opodo, they have nothing to contribute but will charge you for that.