MG
Martina G
Active since Jun 2020
4
Reviews
0
Industries
Reviews
4 reviews48 months ago
A Really Cool Company!
I have been with Outsurance for 11 years now. Their telephone service is always excellent, and if you need them, they help promptly and efficiently. Their road-side assistance is amazing. We broke down in the middle of nowhere, and while we waited for the tow truck, Outsurance kept following up and making sure we were safe. Today, I needed a motor plan for my car because the manifacturer's warranty is about to expire. Their prices are very competitive, and I am happy to go with them. It feels like they really care about their customers.
1 reply
48 months ago
Disappointing first impression
I wanted to sign up with Bonitas today. But I spoke to three different consultants, none of whom could answer my questions. The first one was very friendly - hence the extra start - the other two were obnoxious on top of incompetent. Very disappointed.
1 reply
48 months ago
Opodo - Shocking Service at a Price
Opodo is literally the middleman you don't need, who only costs you more and complicates your trip. We booked a flight on their platform and paid in full. We were instructed to download the Opodo App and wait for booking confirmation. The money went, the confirmation never came. After 48 hours, we cancelled and got our flights directly from the airline. We got our money back from Opodo, but they continued to send us emails asking us to wait for confirmation. TWO WEEKS later, they sent an email to say unfortunately they could not complete our booking (at that point, I had forgotten all about Opodo!), which shows just how useless they are. When I tried to send them feedback, they proved unreachable. Their website has no "contact us" link, and their Facebook page doesn't allow posts - of course not, the comments would surely ruin their business. They don't want feedback because they know it will be bad. So here it is, Opodo: I have to write my review on a separate platform. Your service is shocking, your App is useless, and what exactly are you offering your clients? Do yourself a favour and book your flights directly with the airline. Don't use Opodo, they have nothing to contribute but will charge you for that.
0 replies
72 months ago
Disorganised and Unprofessional Ripoff
It was not such cool idea to sign up with these guys. They are way more expensive than their competitors, and their service is below par. In fact, we received NO SERVICE for 3 months during lockdown, but they kept billing us every month. I recommend anyone other than these guys.
0 replies
Review Distribution
5 Star
1 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (25%)
1 Star
2 (50%)