One Juice
Unclaimed Business
|1.4|14 Reviews (last 12 months)|This business does not respond to reviews
One Juice
Unclaimed Business
|1.4
14 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, One Juice is facing significant customer experience challenges, with a recurring theme of paid orders never being delivered and a complete absence of communication across email, WhatsApp, and phone channels. Customers consistently mention concerns about whether the business is still operational, citing a permanently closed store yet an active payment-accepting website. While isolated positive feedback highlights tasty juices, effective cleanses, and friendly staff interaction, the overwhelming sentiment reflects frustration, suspicion of fraudulent activity, and disappointment from previously loyal customers noting a sharp decline in service.
Performance(last 12 months):
Trustindex Rating
2.3TrustIndex
2.3
Review Distribution
1.4|14 Reviews
Jul '25 - Jun '26
Recent reviews (14)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
22 May 2026, 09:25
Disgraceful and dishonest service
Do not order from this company!! They will take your money, confirm the order and that's in all likelihood the last time you will hear from them. I placed an order on February 4th for over 1.600,00 Rand and still have not heard anything, although I cancelled the order due to non-delivery 2 weeks later. The Consumer Goods & Services Ombudsman took on the case, but have not been successful in recovering the money. I will now open a ***** case. Not prepared to write off this money.
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Anonymous
1 reviews | Active since Jan 2020
22 May 2026, 09:25
Disgraceful and dishonest service
Do not order from this company!! They will take your money, confirm the order and that's in all likelihood the last time you will hear from them. I placed an order on February 4th for over 1.600,00 Rand and still have not heard anything, although I cancelled the order due to non-delivery 2 weeks later. The Consumer Goods & Services Ombudsman took on the case, but have not been successful in recovering the money. I will now open a ***** case. Not prepared to write off this money.
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Anonymous
1 reviews | Active since Jan 2020
9 Apr 2026, 11:26
Paid, NO delivery feels like a ****
I am extremely disappointed with the service from One Juice. I placed an order for a 3-day cleanse over 4 weeks ago and have yet to receive anything. What is even more concerning is the complete lack of communication from their side. I have sent multiple emails and tried reaching out via social media, but there has been absolutely no response. It is unacceptable for a company to take payment and then ignore their customers entirely. This experience has been incredibly frustrating and unprofessional. At this point, it feels like a ****. I would strongly caution others against ordering from One Juice until they address their service and communication issues. I expect either immediate delivery of my order or a full refund without any further delay.
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Anonymous
1 reviews | Active since Jan 2020
9 Apr 2026, 11:26
Paid, NO delivery feels like a ****
I am extremely disappointed with the service from One Juice. I placed an order for a 3-day cleanse over 4 weeks ago and have yet to receive anything. What is even more concerning is the complete lack of communication from their side. I have sent multiple emails and tried reaching out via social media, but there has been absolutely no response. It is unacceptable for a company to take payment and then ignore their customers entirely. This experience has been incredibly frustrating and unprofessional. At this point, it feels like a ****. I would strongly caution others against ordering from One Juice until they address their service and communication issues. I expect either immediate delivery of my order or a full refund without any further delay.
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Anonymous
1 reviews | Active since Jan 2020
18 Mar 2026, 06:36
*******!
THIS COMPANY ARE ********S! YOU PLACE AN ORDER AND THEY DO NOT DELIVER OR RESPOND! 2 WEEKS SINCE MY ORDER WAS PLACED, NO ANSWER TO ANY OF MY EMAILS AND NEITHER OF THEIR PHONE NUMBERS WORK. I WILL BE OPENING A CASE OF THEFT AGAINST THEM WITH SAPS.
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Anonymous
1 reviews | Active since Jan 2020
18 Mar 2026, 06:36
*******!
THIS COMPANY ARE ********S! YOU PLACE AN ORDER AND THEY DO NOT DELIVER OR RESPOND! 2 WEEKS SINCE MY ORDER WAS PLACED, NO ANSWER TO ANY OF MY EMAILS AND NEITHER OF THEIR PHONE NUMBERS WORK. I WILL BE OPENING A CASE OF THEFT AGAINST THEM WITH SAPS.
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Anonymous
1 reviews | Active since Jan 2020
5 Mar 2026, 11:37
One Juice! WARNING: Possible **** – Payment Taken, No Product, No Response
I ordered and paid for a 3‑day juice cleanse from One Juice (Order #102249) on 2 March 2026 for R859.99. It has now been several days and I have not received my order. Since placing the order, I have contacted One Juice daily via all known email addresses and WhatsApp, and I have received zero response. I have also formally requested a refund, but to date there has been no acknowledgement or feedback whatsoever. What makes this even more concerning is that their store is listed as permanently closed, yet their website still indicates that pick‑up is available and is actively accepting payments. This raises serious concerns about whether the business is currently operational. I have been a frequent customer over the years, which makes this experience incredibly disappointing. The complete lack of communication is unacceptable. I am requesting an immediate refund of R859.99. If One Juice is no longer operating, their website should not be accepting payments.
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Anonymous
1 reviews | Active since Jan 2020
5 Mar 2026, 11:37
One Juice! WARNING: Possible **** – Payment Taken, No Product, No Response
I ordered and paid for a 3‑day juice cleanse from One Juice (Order #102249) on 2 March 2026 for R859.99. It has now been several days and I have not received my order. Since placing the order, I have contacted One Juice daily via all known email addresses and WhatsApp, and I have received zero response. I have also formally requested a refund, but to date there has been no acknowledgement or feedback whatsoever. What makes this even more concerning is that their store is listed as permanently closed, yet their website still indicates that pick‑up is available and is actively accepting payments. This raises serious concerns about whether the business is currently operational. I have been a frequent customer over the years, which makes this experience incredibly disappointing. The complete lack of communication is unacceptable. I am requesting an immediate refund of R859.99. If One Juice is no longer operating, their website should not be accepting payments.
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Anonymous
1 reviews | Active since Jan 2020
2 Mar 2026, 14:14
Extremely Disappointing Service
I placed my order on 3 February and have still not received anything. I have sent multiple emails and tried calling several times, but there has been no response whatsoever. This level of communication and service is extremely disappointing. Unfortunately, based on my experience, I cannot recommend this company.
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Anonymous
1 reviews | Active since Jan 2020
2 Mar 2026, 14:14
Extremely Disappointing Service
I placed my order on 3 February and have still not received anything. I have sent multiple emails and tried calling several times, but there has been no response whatsoever. This level of communication and service is extremely disappointing. Unfortunately, based on my experience, I cannot recommend this company.
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Anonymous
1 reviews | Active since Jan 2020
27 Feb 2026, 03:46
****med
I ordered from them, still waiting for my order. I emailed them 2x no response. Saw on Facebook that other people experienced the sam problem, paying for orders not receiving it and no response from company
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Anonymous
1 reviews | Active since Jan 2020
20 Feb 2026, 17:51
Worst service ever, Zero communication,No response!
Ordered from One Juice before, and the order was delayed. This time its been over two weeks and there's no response to emails and their phone number is not going through. Starting to think I've been ****med. Do not waste your money. I ordered again thinking they would have improved something. However it seems to have gotten worse.
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Anonymous
1 reviews | Active since Jan 2020
20 Feb 2026, 17:51
Worst service ever, Zero communication,No response!
Ordered from One Juice before, and the order was delayed. This time its been over two weeks and there's no response to emails and their phone number is not going through. Starting to think I've been ****med. Do not waste your money. I ordered again thinking they would have improved something. However it seems to have gotten worse.
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Anonymous
1 reviews | Active since Jan 2020
16 Feb 2026, 11:57
Absolutely horrible service from one -juice utterly disappointing
I ordered and paid for my 3 day juice cleanse #102112 R708.99 on 26 January 2026. At 10th February I still did not receive my juice and contacted one juice and everyday till today have contacted them on all their known email addresses and on WhatsApp . I even requested a refund. To date I have had zero response and I still have not received my juice. I have been a frequent customer over the years and I am incredibly disappointed. My previous order was delivered late and sour and I just left it. This is not on. I want my money back asap!
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Anonymous
1 reviews | Active since Jan 2020
16 Feb 2026, 11:57
Absolutely horrible service from one -juice utterly disappointing
I ordered and paid for my 3 day juice cleanse #102112 R708.99 on 26 January 2026. At 10th February I still did not receive my juice and contacted one juice and everyday till today have contacted them on all their known email addresses and on WhatsApp . I even requested a refund. To date I have had zero response and I still have not received my juice. I have been a frequent customer over the years and I am incredibly disappointed. My previous order was delivered late and sour and I just left it. This is not on. I want my money back asap!
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