OnAir ****mers

I have had no dealings with them, didn't even know they existed. But suddenly I have a debit order being processed which I immediately stopped. Do since December 2024 I have been trying to get them to resolve this. I do not have their decoder, they admitted that it was not delivered to me, yet my credit rating is impacted by this. It's so obvious that this is a *****ulent transaction. They are nothing but a bunch of ****mers. Please people, whatever you do, steer clear of this lot. A special place in hell will be reserved for all who works there because nobody is trying to help me with a resolution. Always promises that someone will get back to me but nobody ever does.😡