1 reviews | Active since Member
Very bad ,chase the sale and afterwards no one to assist with problems ,not even the manager or complaints department .They dont call you back , you need send 3 to 5 or even more emails to get a reply. For a new car that we bought from them for so much money the service flippen terrible .I would thought the the service will be top rated since they entering the car market and want to push the sale but its not like that. Don't believe a word they tell you about after market services because its all lies . I hope OMODA SA can address the sales people ,if not they will loose a lot of clients in the future due to bad service. I have all my emails since the day I drove out of the showroom with a brand new Omoda and the pics of my complain also .Due to the need of my car and distance I am from them and the new it all i would've thought they will handle the situation better ,but once again it shows that the buyer is nothing more then a figure for sales to them and money in the pocket.
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