

Nucleus Supply Chain Group
NPS Score
-25
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2023
Melissa Gericke from Nucleus Supply Chain gives top notch feedback, customer service and follow through. If she says she will call you, she does. The delivery guys from Intertown delivered the fridge ahead of time on the 2nd day, which is appreciated.
1 reviews | Active since Jun 2023
Melissa Gericke from Nucleus Supply Chain gives top notch feedback, customer service and follow through. If she says she will call you, she does. The delivery guys from Intertown delivered the fridge ahead of time on the 2nd day, which is appreciated.
1 reviews | Active since Oct 2022
Received a message that delivery wil be on friday witch is today made arrangements movedall my plans to make sure im there for delivery just to be told its not today anymore not even trying to make a plan for the customers not them or teljoy
1 reviews | Active since Oct 2022
Received a message that delivery wil be on friday witch is today made arrangements movedall my plans to make sure im there for delivery just to be told its not today anymore not even trying to make a plan for the customers not them or teljoy
1 reviews | Active since Nov 2022
I received ********** service from Portia Mashala , after I messaged her for a delivery - she said the driver will deliver after 18pm how can a 75 inch tv be laying flat in a delivery vehicle at the back of the canopy untied , an damaged and the driver not test it upon delivery, I am utterly disappointed provided that he delivered at 19.29pm and made me sign a delivery form , and fled off - i had to carry the tv with my dad in the rain into our home , the terms an conditions stated he had to test it when I questioned him he said his not allowed to do so , so I wanted proof or assistance as to how to get this tv collected , who delivers electronics after 10am in the morning those are said to be marked off as an urgent delivery it was dispatched early in the morning assuming at 8am for it to be delivered at 19.29pm this service is pathetic , to my surprise- the driver said he received it in that condition from teljoy , I dont want anyone to ever use nucleus or teljoy services they are beyond selfish and inconsiderate
1 reviews | Active since Nov 2022
I received ********** service from Portia Mashala , after I messaged her for a delivery - she said the driver will deliver after 18pm how can a 75 inch tv be laying flat in a delivery vehicle at the back of the canopy untied , an damaged and the driver not test it upon delivery, I am utterly disappointed provided that he delivered at 19.29pm and made me sign a delivery form , and fled off - i had to carry the tv with my dad in the rain into our home , the terms an conditions stated he had to test it when I questioned him he said his not allowed to do so , so I wanted proof or assistance as to how to get this tv collected , who delivers electronics after 10am in the morning those are said to be marked off as an urgent delivery it was dispatched early in the morning assuming at 8am for it to be delivered at 19.29pm this service is pathetic , to my surprise- the driver said he received it in that condition from teljoy , I dont want anyone to ever use nucleus or teljoy services they are beyond selfish and inconsiderate
1 reviews | Active since Nov 2020
We are deeply frustrated because the promised delivery date was missed. My wife took a day off work based on your confirmation and since the item did not arrive, she has now lost a full day's pay. Your company needs to be honest about delivery schedules, as false promises have real financial consequences for customers.
1 reviews | Active since Nov 2020
We are deeply frustrated because the promised delivery date was missed. My wife took a day off work based on your confirmation and since the item did not arrive, she has now lost a full day's pay. Your company needs to be honest about delivery schedules, as false promises have real financial consequences for customers.
1 reviews | Active since Sept 2022
A few times our deliveries have been late. This time, 4 days later. We had to keep checking up, and were told it was being delivered on 2 different dates, so I was waiting around for a delivery that never happened. No one contacted us. I kept on having to call to find out what was going on. The driver was too impatient for me to try check the parcels, telling me to go into my home to get a pen as he didn't have one. Pushing me to sign before I had checked the orders. Which made me feel stressed and rushed.
1 reviews | Active since Sept 2022
A few times our deliveries have been late. This time, 4 days later. We had to keep checking up, and were told it was being delivered on 2 different dates, so I was waiting around for a delivery that never happened. No one contacted us. I kept on having to call to find out what was going on. The driver was too impatient for me to try check the parcels, telling me to go into my home to get a pen as he didn't have one. Pushing me to sign before I had checked the orders. Which made me feel stressed and rushed.
Hellopeter has tracked Nucleus Supply Chain Group across 13 reviews. Nucleus Supply Chain Group hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Nucleus Supply Chain Group? Write a review to help others decide.