1 reviews | Active since Member
I recently purchased NeoLumo products from an airport kiosk, and I am extremely disappointed with both the experience and the product itself.
The sales approach felt very pressuring and manipulative, especially in an airport environment where travelers are already under time pressure trying to catch flights. Because of the rushed circumstances, I made a quick decision that I would not normally have made under calmer conditions.
After using the product, I honestly feel that it is ineffective and not worth the amount paid. I regret the purchase and feel that the sales tactics used re**** heavily on urgency and pressure rather than allowing customers the opportunity to make an informed decision.
I believe airport kiosks should practice ethical and transparent sales methods instead of taking advantage of travelers who are in a hurry and vulnerable to impulsive purchases.
I would appreciate feedback from the company regarding this matter, as well as clarity on their return/refund policy for dissatisfied customers.
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