TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought NeoLumo at the airport just before boarding my flight. Initially, I said no — more than once — but your sales staff cornered me and kept pushing the sale with extremely convincing promises about the product and “free treatments” included. Let me be honest: the product is useless. I never received the “Mini LED Neck & Face Lift Treatment” or the “Mini Collagen Eye Treatment” that were supposedly included absolutely free. The entire experience felt misleading from start to finish. The price was outrageously high for what is essentially a bottle of overpriced water with fancy marketing attached to it. Looking back, I am disappointed in myself for not researching the product before being pressured into buying it in a rushed airport environment moments before boarding. What frustrates me most is the aggressive sales approach. Travelers are vulnerable, in a hurry, and pressured for time — and your staff clearly know that. At this point, I am seriously considering: - Filing a formal complaint with the airport management - Posting detailed reviews on HelloPeter and Trustpilot - Warning other travelers about this experience I am extremely unhappy and feel completely misled by both the sales tactics and the product itself.
1 reviews | Active since Jan 2020
I bought NeoLumo at the airport just before boarding my flight. Initially, I said no — more than once — but your sales staff cornered me and kept pushing the sale with extremely convincing promises about the product and “free treatments” included. Let me be honest: the product is useless. I never received the “Mini LED Neck & Face Lift Treatment” or the “Mini Collagen Eye Treatment” that were supposedly included absolutely free. The entire experience felt misleading from start to finish. The price was outrageously high for what is essentially a bottle of overpriced water with fancy marketing attached to it. Looking back, I am disappointed in myself for not researching the product before being pressured into buying it in a rushed airport environment moments before boarding. What frustrates me most is the aggressive sales approach. Travelers are vulnerable, in a hurry, and pressured for time — and your staff clearly know that. At this point, I am seriously considering: - Filing a formal complaint with the airport management - Posting detailed reviews on HelloPeter and Trustpilot - Warning other travelers about this experience I am extremely unhappy and feel completely misled by both the sales tactics and the product itself.
1 reviews | Active since Jan 2020
I recently purchased NeoLumo products from an airport kiosk, and I am extremely disappointed with both the experience and the product itself. The sales approach felt very pressuring and manipulative, especially in an airport environment where travelers are already under time pressure trying to catch flights. Because of the rushed circumstances, I made a quick decision that I would not normally have made under calmer conditions. After using the product, I honestly feel that it is ineffective and not worth the amount paid. I regret the purchase and feel that the sales tactics used re**** heavily on urgency and pressure rather than allowing customers the opportunity to make an informed decision. I believe airport kiosks should practice ethical and transparent sales methods instead of taking advantage of travelers who are in a hurry and vulnerable to impulsive purchases. I would appreciate feedback from the company regarding this matter, as well as clarity on their return/refund policy for dissatisfied customers.
1 reviews | Active since Jan 2020
I recently purchased NeoLumo products from an airport kiosk, and I am extremely disappointed with both the experience and the product itself. The sales approach felt very pressuring and manipulative, especially in an airport environment where travelers are already under time pressure trying to catch flights. Because of the rushed circumstances, I made a quick decision that I would not normally have made under calmer conditions. After using the product, I honestly feel that it is ineffective and not worth the amount paid. I regret the purchase and feel that the sales tactics used re**** heavily on urgency and pressure rather than allowing customers the opportunity to make an informed decision. I believe airport kiosks should practice ethical and transparent sales methods instead of taking advantage of travelers who are in a hurry and vulnerable to impulsive purchases. I would appreciate feedback from the company regarding this matter, as well as clarity on their return/refund policy for dissatisfied customers.
1 reviews | Active since Jan 2020
A lady at Checkers somerset mall is selling Neolumo at a stand. I told her that I am allergic for glycerin....but the product se sold to me have got glycerin in. I send her a watts on her phone and emailed Leolumo, without any response
1 reviews | Active since Jan 2020
A lady at Checkers somerset mall is selling Neolumo at a stand. I told her that I am allergic for glycerin....but the product se sold to me have got glycerin in. I send her a watts on her phone and emailed Leolumo, without any response
Hellopeter has tracked Neolumo across 3 reviews. Neolumo hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Neolumo? Write a review to help others decide.