JV
Jessica S
Active since Jun 2014
4
Reviews
0
Industries
Reviews
4 reviews3 weeks ago
Again - failed
Rustenburg Good day, Despite several phone calls, numerous emails, and repeatedly providing detailed directions to my residence — including guidance to the only Astron in Buffel****rt, Marikana — Courier Guy has once again failed completely to deliver even the most basic standard of service. The Amazon package was never delivered. This level of incompetence is unacceptable, unprofessional, and damaging to both your company’s reputation and that of Amazon. I have already informed Amazon that they should seriously reconsider their partnership with Courier Guy, as your repeated failures reflect extremely poorly on their brand. I specifically paid extra for expedited delivery, yet your company still failed to deliver on time. The package was needed yesterday and is now entirely useless to me due to your negligence. If this matter is not resolved immediately, I will have no hesitation in publicly sharing my experience across social media platforms and consumer complaint forums to warn others about the poor service and lack of accountability I have experienced with Courier Guy. Under these circumstances, I demand a full refund. You may keep the package.
0 replies
1 month ago
Don’t buy, **** - over priced water substance …
I bought NeoLumo at the airport just before boarding my flight. Initially, I said no — more than once — but your sales staff cornered me and kept pushing the sale with extremely convincing promises about the product and “free treatments” included. Let me be honest: the product is useless. I never received the “Mini LED Neck & Face Lift Treatment” or the “Mini Collagen Eye Treatment” that were supposedly included absolutely free. The entire experience felt misleading from start to finish. The price was outrageously high for what is essentially a bottle of overpriced water with fancy marketing attached to it. Looking back, I am disappointed in myself for not researching the product before being pressured into buying it in a rushed airport environment moments before boarding. What frustrates me most is the aggressive sales approach. Travelers are vulnerable, in a hurry, and pressured for time — and your staff clearly know that. At this point, I am seriously considering: - Filing a formal complaint with the airport management - Posting detailed reviews on HelloPeter and Trustpilot - Warning other travelers about this experience I am extremely unhappy and feel completely misled by both the sales tactics and the product itself.
0 replies
1 month ago
Neolumo at the airport
I recently purchased NeoLumo products from an airport kiosk, and I am extremely disappointed with both the experience and the product itself. The sales approach felt very pressuring and manipulative, especially in an airport environment where travelers are already under time pressure trying to catch flights. Because of the rushed circumstances, I made a quick decision that I would not normally have made under calmer conditions. After using the product, I honestly feel that it is ineffective and not worth the amount paid. I regret the purchase and feel that the sales tactics used re**** heavily on urgency and pressure rather than allowing customers the opportunity to make an informed decision. I believe airport kiosks should practice ethical and transparent sales methods instead of taking advantage of travelers who are in a hurry and vulnerable to impulsive purchases. I would appreciate feedback from the company regarding this matter, as well as clarity on their return/refund policy for dissatisfied customers.
0 replies
1 month ago
MOTUS RUSTENBURG MERCEDES BENZ
I hereby lodge a formal complaint with Mercedes-Benz South Africa regarding my Mercedes-Benz GLE 450d 4MATIC, purchased as a demo model on 8 January 2026 from Motus Motors Rustenburg. The dealership is copied for record purposes. Vehicle Details: Model: Mercedes-Benz GLE 450d 4MATIC VIN: W1N1673332B136607 Registration: MRS JVS NW Current Mileage: ±34,010 km Last Service Date: 14 April 2026 From the outset, this vehicle has presented with repeated, escalating, and unacceptable defects, coupled with a failure by the supplying dealership to address the matter professionally or effectively. Chronology of Issues and Critical Safety Concern: Within the first week of ownership, I returned the vehicle due to a persistent clicking noise from the engine bay. This concern was dismissed by the salesman, Tlotlo, without proper technical investigation. Within two weeks, I returned again due to the key-fob not being detected. Despite reasonable troubleshooting, I was advised that no faults were recorded, and the issue was disregarded. Since then, the vehicle has developed multiple serious and recurring faults, including: • Restraint system inoperative warnings • 4MATIC system inoperative warnings • Intermittent starting failures • Sensor malfunctions • Ongoing electronic system errors Most concerning, the vehicle failed to start for approximately 45 minutes while displaying multiple error messages. I have video evidence of all errors recorded during this period. This is not merely an inconvenience — it is a serious safety risk, particularly within the context of security concerns in South Africa. Being stranded in a non-operational vehicle for an extended period places me at unacceptable personal risk.
0 replies
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1 Star
4 (100%)