Poor service delivery

Good day.

After numerous attempts to get feedback from the electricity department of Uitenhage I have received no response.

Attached are the email thread.

Dear Sir/Madam,

I am writing to follow up once again on my previous communications regarding the non-functioning street lights in Scheepershoogte.

Despite multiple emails sent and this matter being forwarded to the relevant department, I have yet to receive any acknowledgement, feedback, or indication of when this issue will be addressed. It is deeply concerning that a matter affecting public safety has gone unattended for such an extended period.

As previously stated, the street lights have been out of service for approximately two years. This ongoing situation continues to place residents at risk and significantly impacts the safety, security, and daily lives of the community.

At this stage, I respectfully request urgent intervention and a clear response outlining:

- Confirmation that this issue is being attended to - The reasons for the prolonged delay in response - A definitive timeline for repairs or resolution

Should there be no response to this communication, I will have no option but to escalate this matter further to higher authorities.

I trust that this issue will now receive the urgent attention it requires and look forward to your prompt response.

Kind regards,

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On Wed, Apr 15, 2026 at 9:54 AM, <> wrote: Dear Sir/Madam,

I trust you are well.

I am writing to follow up on my previous email regarding the non-functioning street lights in Scheepershoogte, which I understand was forwarded to the relevant department. To date, I have not received any acknowledgement or response.

As previously mentioned, the street lights in this area have been out of service for approximately two years. This ongoing issue continues to pose serious safety and security risks to residents, pedestrians, and motorists. The lack of visibility at night leaves the community vulnerable and has become increasingly concerning.

Given the urgency and the length of time this matter has remained unresolved, I kindly request feedback on the status of this issue, as well as a clear timeline for when repairs can be expected.

Your prompt response and action in addressing this matter would be greatly appreciated.

Kind regards,

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On Tue, Apr 14, 2026 at 10:55 AM, ElecCallCentre <[email protected]> wrote: Good day

Kindly assist the consumer with the query below.

Regards

E&E

From: Sent: Tuesday, 14 April 2026 10:05 To: ElecCallCentre <[email protected]>; Ward51 NMMM <[email protected]> Subject: Urgent Request: Repair of Street Lights in Scheepershoogte

Dear Sir/Madam,

I hope this message finds you well.

I am writing to formally raise a serious concern regarding the street lights in Scheepershoogte, which have not been functioning for approximately the past two years. This ongoing issue has created significant challenges for residents and has greatly impacted the safety and well-being of the community.

The lack of proper lighting at night increases the risk of crime, accidents, and general insecurity for both pedestrians and motorists. Residents are forced to navigate completely dark streets, which is not only inconvenient but also dangerous. It has reached a point where immediate intervention is no longer just necessary, but urgent.

I kindly request that this matter be prioritized and that the necessary repairs or replacements be carried out as soon as possible. Restoring the street lighting will greatly improve safety, visibility, and overall quality of life for everyone in the area.

Your prompt attention to this matter would be sincerely appreciated.

Thank you for your time and consideration.

Kind regards,

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