My Perfume Shop
Claimed Business
|4.5|10 Reviews (last 12 months)|This business does not respond to reviews
My Perfume Shop
Claimed Business
|4.5
10 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, My Perfume Shop is widely praised for a smooth online ordering experience, fast delivery, and responsive WhatsApp and email communication. Customers consistently mention the convenience of prompt order updates, well packaged parcels, and access to fragrances that are difficult to source elsewhere in South Africa. A recurring theme among happy shoppers is the intention to return for future purchases. However, a notable concern emerges around after sales support, with at least one customer reporting unanswered messages following a damaged product complaint.
Performance(last 12 months):
Trustindex Rating
4.9TrustIndex
4.9
Review Distribution
4.5|10 Reviews
Jul '25 - Jun '26
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
27 Mar 2026, 09:14
Quick and easy purchase.
Placing my order was quick and easy, the perfume was for a family members birthday and he absolutely loves it!! I placed the order sunday night and monday morning i got an email saying its ready for collection. Will definitely be placing more orders in the future😊😊
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Anonymous
1 reviews | Active since Jan 2020
27 Mar 2026, 09:14
Quick and easy purchase.
Placing my order was quick and easy, the perfume was for a family members birthday and he absolutely loves it!! I placed the order sunday night and monday morning i got an email saying its ready for collection. Will definitely be placing more orders in the future😊😊
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Anonymous
1 reviews | Active since Jan 2020
17 Mar 2026, 07:07
Amazing services !!!
I had a fantastic experience ordering from My Perfume Shop. The process was seamless, with prompt notifications and regular updates on the progress of my order. My package was securely packed and arrived earlier than anticipated. I would highly recommend My Perfume Shop and will definitely be ordering from them again in the future!
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Anonymous
1 reviews | Active since Jan 2020
17 Mar 2026, 07:07
Amazing services !!!
I had a fantastic experience ordering from My Perfume Shop. The process was seamless, with prompt notifications and regular updates on the progress of my order. My package was securely packed and arrived earlier than anticipated. I would highly recommend My Perfume Shop and will definitely be ordering from them again in the future!
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Anonymous
1 reviews | Active since Jan 2020
17 Mar 2026, 07:06
Satisfied customer 😁
"I absolutely love shopping at My Perfume Shop! The selection of perfumes is amazing and the staff is always friendly and helpful. I always find exactly what I'm looking for and leave feeling happy and satisfied. I highly recommend My Perfume Shop to anyone looking for their perfect scent!" Out of stock?? Just send them a whatsapp message or email and they will keep you updated on the eta of that perfume(If they are able to source it) as soon as the perfume I needed was back in stock, I was notified and immediately made a purchase.😊
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Anonymous
1 reviews | Active since Jan 2020
17 Mar 2026, 07:06
Satisfied customer 😁
"I absolutely love shopping at My Perfume Shop! The selection of perfumes is amazing and the staff is always friendly and helpful. I always find exactly what I'm looking for and leave feeling happy and satisfied. I highly recommend My Perfume Shop to anyone looking for their perfect scent!" Out of stock?? Just send them a whatsapp message or email and they will keep you updated on the eta of that perfume(If they are able to source it) as soon as the perfume I needed was back in stock, I was notified and immediately made a purchase.😊
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Anonymous
1 reviews | Active since Jan 2020
25 Feb 2026, 16:02
****
Stay away, if you have a problem they will ignore your calls, what's apps and emails.. I bought a perfume as a gift, we opened ti fund out the bottle is chipped and can cause an injury, we spoke to the lady and said sorry if the bottle is opened we can return or replace.. I sent emails with pictures, whatsapps with pictures and videos 3 months ago, still waiting for a replay.. I learnt my lesson.. Another unprofessional online ****..
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Anonymous
1 reviews | Active since Jan 2020
25 Feb 2026, 16:02
****
Stay away, if you have a problem they will ignore your calls, what's apps and emails.. I bought a perfume as a gift, we opened ti fund out the bottle is chipped and can cause an injury, we spoke to the lady and said sorry if the bottle is opened we can return or replace.. I sent emails with pictures, whatsapps with pictures and videos 3 months ago, still waiting for a replay.. I learnt my lesson.. Another unprofessional online ****..
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Anonymous
1 reviews | Active since Jan 2020
11 Feb 2026, 18:43
Excellent service. The best online perfume shop
Absolute excellent service, very professional, easy purchaser, super fast delivery and product in excellent condition got what I ordered. They deserve 5 star rating. Was the first time to buy from My Perfume Shop. Will definitely continue to buy from it. Very happy.
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Anonymous
1 reviews | Active since Jan 2020
11 Feb 2026, 18:43
Excellent service. The best online perfume shop
Absolute excellent service, very professional, easy purchaser, super fast delivery and product in excellent condition got what I ordered. They deserve 5 star rating. Was the first time to buy from My Perfume Shop. Will definitely continue to buy from it. Very happy.
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Anonymous
1 reviews | Active since Jan 2020
24 Oct 2025, 20:21
Excellent customer service.
I am a first time customer as they had a specific brand/house I couldn't find anywhere else online in South Africa. Let me tell you, stellar service, quick to attend to queries and reasonable prices. Furthermore, my frangrance arrived less than 72 hours after i'd placed my order. My first experience with My Perfume Shop has been so pleasant I will definitely be purchasing from them again in the future.
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Anonymous
1 reviews | Active since Jan 2020
24 Oct 2025, 20:21
Excellent customer service.
I am a first time customer as they had a specific brand/house I couldn't find anywhere else online in South Africa. Let me tell you, stellar service, quick to attend to queries and reasonable prices. Furthermore, my frangrance arrived less than 72 hours after i'd placed my order. My first experience with My Perfume Shop has been so pleasant I will definitely be purchasing from them again in the future.
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