MV
MUJI Volkswagen Springs
Unclaimed Business
MV
MUJI Volkswagen Springs
Unclaimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
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Review Distribution
3.7|3 Reviews
Jul '25 - Jun '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
8 Apr 2026, 09:17
Bad service and lies
I tried buying a car. The 1st day the salesman was suppose to come he never came. He than said he will come later he **** twice never pitched up. He advised his ceo called him. He arrived on another day we did not agree on pricing. I than messaged him and he promised to call me and he did not. Its his habbit to lie.He did not call. If he got a better price I dont know. The car was a suzuki celero at. Yes this sales person is gonna cost this c9mpany money. And reputation
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Anonymous
1 reviews | Active since Jan 2020
8 Apr 2026, 09:17
Bad service and lies
I tried buying a car. The 1st day the salesman was suppose to come he never came. He than said he will come later he **** twice never pitched up. He advised his ceo called him. He arrived on another day we did not agree on pricing. I than messaged him and he promised to call me and he did not. Its his habbit to lie.He did not call. If he got a better price I dont know. The car was a suzuki celero at. Yes this sales person is gonna cost this c9mpany money. And reputation
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Anonymous
1 reviews | Active since Jan 2020
24 Jun 2025, 17:14
Excellent Service
From the moment I stepped onto the lot at Muji Volkswagen Springs, I knew I was in good hands. After visiting several other dealerships, the difference here was night and day. The entire team, from sales to finance to service, demonstrated an unparalleled level of professionalism, transparency, and genuine care. Cameron (Salesman) and Melissa (Finance), were absolutely fantastic. They listened attentively to my needs and preferences without any pressure or pushy tactics, which was a refreshing change. They were incredibly knowledgeable and patiently answered all my questions. 10/10 For the excellent service 👌
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Anonymous
1 reviews | Active since Jan 2020
24 Jun 2025, 17:14
Excellent Service
From the moment I stepped onto the lot at Muji Volkswagen Springs, I knew I was in good hands. After visiting several other dealerships, the difference here was night and day. The entire team, from sales to finance to service, demonstrated an unparalleled level of professionalism, transparency, and genuine care. Cameron (Salesman) and Melissa (Finance), were absolutely fantastic. They listened attentively to my needs and preferences without any pressure or pushy tactics, which was a refreshing change. They were incredibly knowledgeable and patiently answered all my questions. 10/10 For the excellent service 👌
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Anonymous
1 reviews | Active since Jan 2020
21 Jun 2025, 19:03
Excellent service
I would rate my experience as excellent, as the process was smooth, professional, and efficient. From the moment I walked in, the staff were welcoming and informative. I especially appreciated Malisa,Cameron & Sam for their assistance in helping me choose the right vehicle and explaining the terms clearly.
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Anonymous
1 reviews | Active since Jan 2020
21 Jun 2025, 19:03
Excellent service
I would rate my experience as excellent, as the process was smooth, professional, and efficient. From the moment I walked in, the staff were welcoming and informative. I especially appreciated Malisa,Cameron & Sam for their assistance in helping me choose the right vehicle and explaining the terms clearly.
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Anonymous
1 reviews | Active since Jan 2020
18 Mar 2025, 16:59
Absolutely bad service
Very bad. They lost one of their top parts agents and from there the parts department is absolutely useless theres no other words. Bad service,bad organization everything just went straight to the ground. We bought all our parts at muji springs but they will never see us again.
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Anonymous
1 reviews | Active since Jan 2020
18 Mar 2025, 16:59
Absolutely bad service
Very bad. They lost one of their top parts agents and from there the parts department is absolutely useless theres no other words. Bad service,bad organization everything just went straight to the ground. We bought all our parts at muji springs but they will never see us again.
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Anonymous
1 reviews | Active since Jan 2020
25 Jan 2025, 18:16
Bad!!!
Well, I didn't enjoy the experience. When I took my car in for maintenance, neither the brakes nor the engine had any issues. car got an error message that read "ENGINE OVERHEAT, STOP" when I drove home after the service, and my brakes began making strange noises. In addition to the fact that the therapy is different for each individual, I have never encountered this in the morning or previously when I took my car in for maintenance. I arrived at 7:15 ahead of schedule. Even the staff got me there, but I was surprised to learn that a white woman who arrived later was called to pick up her car! Well. After the service, the vehicle was filthy. I need help I’m extremely shocked with what has happened to my car. This is the 1st time having this.
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Anonymous
1 reviews | Active since Jan 2020
25 Jan 2025, 18:16
Bad!!!
Well, I didn't enjoy the experience. When I took my car in for maintenance, neither the brakes nor the engine had any issues. car got an error message that read "ENGINE OVERHEAT, STOP" when I drove home after the service, and my brakes began making strange noises. In addition to the fact that the therapy is different for each individual, I have never encountered this in the morning or previously when I took my car in for maintenance. I arrived at 7:15 ahead of schedule. Even the staff got me there, but I was surprised to learn that a white woman who arrived later was called to pick up her car! Well. After the service, the vehicle was filthy. I need help I’m extremely shocked with what has happened to my car. This is the 1st time having this.
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Anonymous
1 reviews | Active since Jan 2020
5 Feb 2024, 17:30
Ultimate Service at Muji VW Springs
I have never experienced such impressive service like i did at Muji VW Springs. My Polo had a technical fault and i decided to book it in at Muji VW Springs. Wow, how impressive the service was. The manager assisted me immediately, the lady at the help desk organised the booking. The day i booked in my vehicle a lady by the name of Lezandre assisted me so efficiently i was blown away. She knew exactly what my concern was, Organised transport for me to go to work, Called me twice to keep me informed and even got my vehicle washed. I didn't even buy my vehicle there but the level of service i received has never been duplicated anywhere else. Try them and judge for yourself. I would recommend 12 out of 10 if i could. Well done to the team for giving me the ultimate service. I'm still blown away.
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Anonymous
1 reviews | Active since Jan 2020
5 Feb 2024, 17:30
Ultimate Service at Muji VW Springs
I have never experienced such impressive service like i did at Muji VW Springs. My Polo had a technical fault and i decided to book it in at Muji VW Springs. Wow, how impressive the service was. The manager assisted me immediately, the lady at the help desk organised the booking. The day i booked in my vehicle a lady by the name of Lezandre assisted me so efficiently i was blown away. She knew exactly what my concern was, Organised transport for me to go to work, Called me twice to keep me informed and even got my vehicle washed. I didn't even buy my vehicle there but the level of service i received has never been duplicated anywhere else. Try them and judge for yourself. I would recommend 12 out of 10 if i could. Well done to the team for giving me the ultimate service. I'm still blown away.
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Anonymous
1 reviews | Active since Jan 2020
4 Dec 2023, 13:35
Promises mean nothing to some
Early August 2023 brought me my new (used) long awaited VW Caddy. After being assured by the salesman that an after market installation of electric windows was no problem I am left with a very bad taste in mouth. 4 months down the line & painful arthritic elbows from winding windows and still no light at the end of the tunnel!!!!! I wish I'd never taken delivery until promises were kept.
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Anonymous
1 reviews | Active since Jan 2020
4 Dec 2023, 13:35
Promises mean nothing to some
Early August 2023 brought me my new (used) long awaited VW Caddy. After being assured by the salesman that an after market installation of electric windows was no problem I am left with a very bad taste in mouth. 4 months down the line & painful arthritic elbows from winding windows and still no light at the end of the tunnel!!!!! I wish I'd never taken delivery until promises were kept.
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