Matrix Vehicle Tracking
1.5|5,986 reviews
JW
Jonathan W
1 reviews | Active since Member
26 May 2026, 16:56
Terrible service - Matrix Tracking Company
I am disgusted at the service received from this company! I have been paying faithfully on a monthly, i go on to the app and find that the service is blocked. I have tried to call, I cannot get through, I emailed and waited... Well I am waiting from the 4th of April. I just want to know which month I missed according to them so I can send proof of payment, but man it is difficult. Ever ready to take money but never ready to provide the service people are paying for. Disgusting.
Helpful (0)
Replies (2)0
Replies (2)Matrix Vehicle Tracking's replyOfficial
27 May 2026, 06:22Good day Jonathan Wroots
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
0116548090
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
0116548090
Best regards,
Matrix Vehicle Tracking's reply27 May 2026, 06:22
Official
Good day Jonathan Wroots
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
0116548090
Thank you for your submission.
We confirm receipt of your inquiry, and the matter has been escalated to the Relevant Department for review.
Please anticipate feedback shortly.
Regards,
Customer Care Department
0116548090
Best regards,
Matrix Vehicle Tracking's replyOfficial
27 May 2026, 07:05Good day Jonathan Wroots,
This is to confirm that we attempted to contact you telephonically without success. An email communication has been sent to your registered email address.
Kindly advise on your availability so that we may assist you further.
Regards,
Customer Care Department
011 654 8090
This is to confirm that we attempted to contact you telephonically without success. An email communication has been sent to your registered email address.
Kindly advise on your availability so that we may assist you further.
Regards,
Customer Care Department
011 654 8090
Best regards,
Matrix Vehicle Tracking's reply27 May 2026, 07:05
Official
Good day Jonathan Wroots,
This is to confirm that we attempted to contact you telephonically without success. An email communication has been sent to your registered email address.
Kindly advise on your availability so that we may assist you further.
Regards,
Customer Care Department
011 654 8090
This is to confirm that we attempted to contact you telephonically without success. An email communication has been sent to your registered email address.
Kindly advise on your availability so that we may assist you further.
Regards,
Customer Care Department
011 654 8090
Best regards,