Based on recent customer reviews, Megacart is facing serious and consistent customer experience concerns across its online retail operation. Customers overwhelmingly describe undelivered orders, incorrect or damaged items, and an apparent absence of after sales support. A recurring theme is the difficulty of reaching the company through phone, email, or WhatsApp, with shoppers reporting only automated responses. Refund processes are repeatedly described as unresolved, even after items have been collected. Several customers caution others against transacting with the business, citing lost money and prolonged silence from the team.
TrustIndex
1.9
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Mega-Cart is an absolute **** – do NOT order from Mega-Cart! I wish I had checked the reviews before placing an order. What a nightmare. They work together with Bobpay (an online payment gateway), their websites look legit, there is no communication whatsoever after placing an order. I have never received my money back regardless of being asked to furnish them with the banking details for a refund. Everything about Mega-Cart is a **** ****: surely they have ****** product photos. Save your money and your sanity – avoid Mega-Cart
1 reviews | Active since Jan 2020
Mega-Cart is an absolute **** – do NOT order from Mega-Cart! I wish I had checked the reviews before placing an order. What a nightmare. They work together with Bobpay (an online payment gateway), their websites look legit, there is no communication whatsoever after placing an order. I have never received my money back regardless of being asked to furnish them with the banking details for a refund. Everything about Mega-Cart is a **** ****: surely they have ****** product photos. Save your money and your sanity – avoid Mega-Cart
1 reviews | Active since Jan 2020
PARCEL ORDERED 16 SEPT 2025 STILL NOT DELIVERED AND NO RESPONSE OR FOLLOW-UP FROM [email protected] OR FASTWAY COURIERS
1 reviews | Active since Jan 2020
PARCEL ORDERED 16 SEPT 2025 STILL NOT DELIVERED AND NO RESPONSE OR FOLLOW-UP FROM [email protected] OR FASTWAY COURIERS
1 reviews | Active since Jan 2020
Placed my order beginning September. No updates. No goods. No money. No answering of calls and I even doubt their address in at 50 Constantia Blvd, Building 4, Roodeport is even real but i have full intentions of going there
1 reviews | Active since Jan 2020
Placed my order beginning September. No updates. No goods. No money. No answering of calls and I even doubt their address in at 50 Constantia Blvd, Building 4, Roodeport is even real but i have full intentions of going there
1 reviews | Active since Jan 2020
Stole my money! Delivered used second hand items Then they promised to correct their error Collected the items and never refunded me Ignoring my emails I will warn people on every social media platform possible!
1 reviews | Active since Jan 2020
Stole my money! Delivered used second hand items Then they promised to correct their error Collected the items and never refunded me Ignoring my emails I will warn people on every social media platform possible!
1 reviews | Active since Jan 2020
I have already reviewed this shocking company but as a follow up - Do not under ANY circumstances waste your time and money. I was delivered the incorrect items in May. 3.5 months and 22 emails later, I have STILL not been refunded for the items they eventually collected.
1 reviews | Active since Jan 2020
I have already reviewed this shocking company but as a follow up - Do not under ANY circumstances waste your time and money. I was delivered the incorrect items in May. 3.5 months and 22 emails later, I have STILL not been refunded for the items they eventually collected.
Based on recent customer reviews, Megacart is facing serious and consistent customer experience concerns across its online retail operation. Customers overwhelmingly describe undelivered orders, incorrect or damaged items, and an apparent absence of after sales support. A recurring theme is the difficulty of reaching the company through phone, email, or WhatsApp, with shoppers reporting only automated responses. Refund processes are repeatedly described as unresolved, even after items have been collected. Several customers caution others against transacting with the business, citing lost money and prolonged silence from the team.
Megacart has a TrustIndex of 1.9 out of 10 on Hellopeter, based on 14 reviews in the last 12 months. Hellopeter has tracked Megacart across 23 total reviews. How is the TrustIndex calculated? →