No Change, Still Horrific

So this is my last review "I am looking at all these 5 star reviews wondering how on earth this happened. Meerkat were superb until I got my clearance certificate, then they washed their hand of me. R3000 later and I am getting no help to get my name cleared. I am not even sure they care. I tried quering this with Experian and only the debt review people can query with letters etc etc. All I get told, and quote "Meerkat have done their side and the money is non refundable". So the R3000 was to do what?? My name is not cleared with any credit agencies so was my clearance certificate even submitted?? Why did I even go through this process. I am going leave poor reviews wherever I can for Meerkat" They rep**** saying issues with some or other agency. Weeks later I go hold of them again and was told, and I quote, " Soon the flag will be lifted" This was the 24th March To date nothing. These people are nothing but money collectors with no follow up. They simply do not care, pay ypour money at your peril be cause once paid, that is where it ends