WARNING! POPI ACT IS A JOKE TO THEM AND SO IS MEDICATION DISPENSING

Unfortunately medipost is the epitome of incompetence. I have never encountered a company dealing with such sensitive products basically narcotics and patient info and fail so badly.

They have had delays with delivery, delays with payment allocation, delays with medication supply. But the one thing I cannot accept is the fact that they happily delivered my medication to someone else.

Yes you read that correctly, medipost drivers do not check who is collecting the meds, they do no verification or anything, just sensitive medication with gigantic priority stickers handed out for free for whichever random persons door they stop at.

I'm a patient that is disabled, I have a tumor and am not mobile by any means. My medication was delivered late on priority to a neighbour over 15 houses down from me. Had it not been for her actually knowing my mum we would have never known that the meds were delivered and that too at the wrong address to the domestic worker at the gate.

When contacting them regarding this major issue and requesting my meds be dispatched the consultant had the audacity to advise me that I would need to wait the standard time to redispatch or I (a disabled ill patient) must walk over to my neighbour and collect it.

When this was raised to management they apologized and advised that they would send the driver back, however, when the driver came back he has simply collected it From my neighbours home where he accidentally dropped it and brought the same thing to me. I'm not sure on law and protocol but the medication had already been opened and was compromised yet medipost deemed it acceptable to deliver this.

They do no checks whatsoever just stop at a gate and handover meds and your information that's printed on your delivery label to anyone.