McDonald’s Skinner Street filled with highly *********** people why don’t understand the importance of customer service.

I went to McDonalds Skinner street to buy an ice Cream Cone. I was not happy with the product, I expressed this in a polite and respectful manner and one of the crew members started questioning me with so much attitude. I still clearly expressed that I wasn’t happy with the product and requested a refund since he was not willing to listen to me, but he resorted to calling his other colleagues so that they can give me attitude collectively.

I waited for 10 minutes in the car park while having a back and forth with the manager who denied me my refund, indicating that I would need to give them my banking details for them to process the refund of just R10.

Clearly McDonald’s Skinner street does not value customer service and we are forced to take items we aren’t happy with. In addition, the employees lack basic decorum! Never going back there!