Marara Pharmacy
1.2|433 reviews
HW
Hugo W
1 reviews | Active since Member
21 May 2026, 06:41
No customer service or priorities
This is such a horrible pharmacy to work with. We had so many problems to get medication on time. Script was submitted a month in advance and still medication is late. Many escalations and phone calls. Where is the customer service. You have peoples lives in your hands here and just nothing gets done.
Helpful (0)
Replies (4)0
Replies (4)Marara Pharmacy's replyOfficial
21 May 2026, 09:50Dear Hugo Wessels
Thank you for your review.
Please note that your medication was dispatched yesterday and is scheduled for delivery today by 17:00.
We sincerely appreciate your support and apologize for any inconvenience caused by the delay.
Kind regards,
Marara Pharmacy Team
Thank you for your review.
Please note that your medication was dispatched yesterday and is scheduled for delivery today by 17:00.
We sincerely appreciate your support and apologize for any inconvenience caused by the delay.
Kind regards,
Marara Pharmacy Team
Best regards,
Marara Pharmacy's reply21 May 2026, 09:50
Official
Dear Hugo Wessels
Thank you for your review.
Please note that your medication was dispatched yesterday and is scheduled for delivery today by 17:00.
We sincerely appreciate your support and apologize for any inconvenience caused by the delay.
Kind regards,
Marara Pharmacy Team
Thank you for your review.
Please note that your medication was dispatched yesterday and is scheduled for delivery today by 17:00.
We sincerely appreciate your support and apologize for any inconvenience caused by the delay.
Kind regards,
Marara Pharmacy Team
Best regards,
HW
Hugo W's updateReviewer Update
21 May 2026, 10:05Hi
Think you are misunderstood. Problem is for dependant 02 and we expecting the same issue for next month
Regards
H
Think you are misunderstood. Problem is for dependant 02 and we expecting the same issue for next month
Regards
H
HW
Hugo W's update21 May 2026, 10:05
Reviewer Update
Hi
Think you are misunderstood. Problem is for dependant 02 and we expecting the same issue for next month
Regards
H
Think you are misunderstood. Problem is for dependant 02 and we expecting the same issue for next month
Regards
H
HW
Hugo W's updateReviewer Update
21 May 2026, 10:08I think you are misunderstood.
This refers to Dependant 02 and we expecting the same issue next month.
These issues are on a regular for my whole family
This refers to Dependant 02 and we expecting the same issue next month.
These issues are on a regular for my whole family
HW
Hugo W's update21 May 2026, 10:08
Reviewer Update
I think you are misunderstood.
This refers to Dependant 02 and we expecting the same issue next month.
These issues are on a regular for my whole family
This refers to Dependant 02 and we expecting the same issue next month.
These issues are on a regular for my whole family
Marara Pharmacy's replyOfficial
21 May 2026, 10:31Hi Mr Wessel
Please note that your Dep 02 medication is currently on its way and is expected to be delivered tomorrow.
We understand how important it is for your family’s profiles to be aligned, and we will ensure that this is managed accordingly to avoid any further inconvenience.
For quicker assistance in the future, you are welcome to contact us on WhatsApp at 010 101 3563. Simply follow the prompts to set patient preferences, submit prescriptions, update your delivery address, track deliveries, or manage your account.
Kind regards,
Marara Pharmacy Team
Please note that your Dep 02 medication is currently on its way and is expected to be delivered tomorrow.
We understand how important it is for your family’s profiles to be aligned, and we will ensure that this is managed accordingly to avoid any further inconvenience.
For quicker assistance in the future, you are welcome to contact us on WhatsApp at 010 101 3563. Simply follow the prompts to set patient preferences, submit prescriptions, update your delivery address, track deliveries, or manage your account.
Kind regards,
Marara Pharmacy Team
Best regards,
Marara Pharmacy's reply21 May 2026, 10:31
Official
Hi Mr Wessel
Please note that your Dep 02 medication is currently on its way and is expected to be delivered tomorrow.
We understand how important it is for your family’s profiles to be aligned, and we will ensure that this is managed accordingly to avoid any further inconvenience.
For quicker assistance in the future, you are welcome to contact us on WhatsApp at 010 101 3563. Simply follow the prompts to set patient preferences, submit prescriptions, update your delivery address, track deliveries, or manage your account.
Kind regards,
Marara Pharmacy Team
Please note that your Dep 02 medication is currently on its way and is expected to be delivered tomorrow.
We understand how important it is for your family’s profiles to be aligned, and we will ensure that this is managed accordingly to avoid any further inconvenience.
For quicker assistance in the future, you are welcome to contact us on WhatsApp at 010 101 3563. Simply follow the prompts to set patient preferences, submit prescriptions, update your delivery address, track deliveries, or manage your account.
Kind regards,
Marara Pharmacy Team
Best regards,