What are the most common complaints about MadMuscles?

The most common complaint about MadMuscles, based on Hellopeter's AI analysis of recent customer reviews, is Billing, Subscriptions & Refunds. Billing, Subscriptions & Refunds (2.5) is the most polarising area. While many describe transparent pricing and easy cancellation, a vocal cluster reports unauthorised debits after a one-off purchase, auto-renewal surprises, and refund requests stalled with vague 'under review' replies.

How does MadMuscles compare to other Software & Apps companies?

MadMuscles scores 3.7 out of 5 on Hellopeter's AI analysis of service quality in Software & Apps, compared to the Software & Apps industry average of 3.7. Their strongest theme is Platform Usability (4.5); their weakest is Billing & Refunds (2.5). The top AI-rated Software & Apps business on Hellopeter is Hint App (4.4). How is the AI Score calculated? →

Is MadMuscles trustworthy?

MadMuscles has a TrustIndex of 7.8 out of 10 on Hellopeter, based on 404 reviews in the last 12 months. Hellopeter has tracked MadMuscles across 411 total reviews. How is the TrustIndex calculated? →

MadMuscles Reviews | 7.8 TrustIndex

MadMuscles Reviews | 7.8 TrustIndex | Hellopeter

Review Distribution

4.5|404 Reviews

Jul '25 - Jun '26

Frequently Asked Questions About MadMuscles

What do customers say about MadMuscles?

Based on recent customer reviews, MadMuscles is praised as a flexible, beginner-friendly fitness app with structured short workouts, supportive trainers like Brian, and clean usability. However, a meaningful minority of customers report serious issues with auto-renewal billing, unauthorised charges after trials, and slow refund handling. The product experience is strong, but trust and billing transparency emerge as the dominant pain points dragging sentiment down.

What is MadMuscles's biggest strength?

MadMuscles's biggest strength, according to Hellopeter's AI analysis, is Platform Usability & Functionality. Customers consistently praise the clean layout, intuitive navigation, clear workout videos, and frictionless flow. Platform Usability & Functionality (4.5) is described as a key reason users stay consistent, with previews, demos, and simple meal sections reducing decision fatigue.

Recent reviews (404)

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Popular mentions

easy Brian short workouts clear structure trainer flexible results unauthorised charges no refund auto-renewal

Top Strengths:

Frequently Asked Questions About MadMuscles

What do customers say about MadMuscles?

What is MadMuscles's biggest strength?

Recent reviews (404)

best hiit programming i’ve tried

best hiit programming i’ve tried

tai chi became my best recovery tool

tai chi became my best recovery tool

The yoga and strength combination at 35 changed everything for me

The yoga and strength combination at 35 changed everything for me

First time I've trained consistently for more than 2 months in the last decade

First time I've trained consistently for more than 2 months in the last decade

good workouts, unclear pricing