CP
Calisha P
1 reviews | Active since Jun 2023
23 Mar 2026, 15:51
MacRobert Attorney's
I am extremely frustrated with the handling of my vehicle finance account by Standard Bank Vehicle & Asset Finance and MacRoberts Attorneys. For the past six months, I have paid every instalment on time and according to the premium shown on my Standard Bank banking app. Despite this, on 23 March 2026, I received an SMS claiming I am in arrears by R7,476.34 for the January 2026 instalment. My account still seems to be listed with the collections agencies, and it is clear that no reconciliation has been done between Standard Bank and MacRoberts Attorneys. This lack of internal coordination is now damaging my credit profile, even though I have met all my payment obligations. I urgently request:
A full reconciliation of my account Confirmation that all payments have been correctly allocated Immediate removal of any incorrect arrears flags Correction of any negative credit bureau reporting caused by this error Confirmation that my account is no longer listed with collections
This issue has caused unnecessary stress and unfair harm to my credit standing. I expect urgent assistance and a prompt resolution from Standard Bank and MacRoberts Attorneys.
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Calisha P's updateReviewer Update
25 Mar 2026, 12:40Despite numerous emails to the Standard Bank MacRoberts Consultant Shawn Pillay, they are still failing to review all proof of payments made timeously towards my Vehicle account with Standard Bank, the response is generic and no one is willing to go the extra mile to recon this account. To think that people hold their assets and money with an entity that shows incompetence is appalling .
CP
Calisha P's update25 Mar 2026, 12:40
Reviewer Update
Despite numerous emails to the Standard Bank MacRoberts Consultant Shawn Pillay, they are still failing to review all proof of payments made timeously towards my Vehicle account with Standard Bank, the response is generic and no one is willing to go the extra mile to recon this account. To think that people hold their assets and money with an entity that shows incompetence is appalling .