Unprofessional and Complete disregard - Worst Service

Landsdowne manages Terranova, there has been dampness since 2023 and they deny their responsibilities, this year the tenant moved out due to non compliance and poor conditions. Kyala is the Manager, getting hold of her is almost impossible. They make you believe everything is approved and resolved and then you wait. Maxwell the maintenance manager is permanently awaiting feedback from Kyala, Both are highly confused and have no regard for your circumstances or the urgency . There is a new tenant moving in next week and no work is done. No communication regarding timelines, we must just wait indefinitely.