Atrocious Service!!!

Atrocious Service!!! Both yesterday and today I was met by the most unfriendly security guard. I understand they are just doing their job, but surely they don't have to be rude. Today Eric was on duty. I came to pick somebody up and while I was on the phone to tell them I arrived and they can come out, he came out and attacked me telling me I can't park there. Never in all my years in the service industry have I met staff that are so aggressive.