KitNation.co.za
Scores reflect the Overall AI Score for each category
Based on recent customer reviews, KitNation.co.za is described as a deeply troubled online retailer where customers routinely pay for jerseys and kits that never arrive, communication channels are unresponsive, and refunds require bank chargebacks. A small minority eventually receive correct items and praise the product quality, but the dominant experience is one of silence, missing parcels, and broken promises.
TrustIndex
1.9
Jul '25 - Jun '26
Based on recent customer reviews, KitNation.co.za is described as a deeply troubled online retailer where customers routinely pay for jerseys and kits that never arrive, communication channels are unresponsive, and refunds require bank chargebacks. A small minority eventually receive correct items and praise the product quality, but the dominant experience is one of silence, missing parcels, and broken promises.
The most common complaint about KitNation.co.za, based on Hellopeter's AI analysis of recent customer reviews, is Delivery, Fulfilment & Logistics. Customers overwhelmingly report orders never arriving, fake or invalid Aramex tracking numbers, and waits of one to three months. Promised delivery windows of three to seven days are routinely ignored, with birthdays and Christmas gifts missed entirely.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I regret buying from, I bought a Man United jersey on the 12 March, today is the 5 May, I haven’t received any communication from them they don’t reply to the emails, I am beyond livid. This was a gift for my boyfriend whose birthday is coming on the 17 May, I was hoping that the jersey would come earlier and I wouldn’t have to worry about it coming late. Please don’t EVER buy from them, especially if you need it on time.
1 reviews | Active since Jan 2020
I regret buying from, I bought a Man United jersey on the 12 March, today is the 5 May, I haven’t received any communication from them they don’t reply to the emails, I am beyond livid. This was a gift for my boyfriend whose birthday is coming on the 17 May, I was hoping that the jersey would come earlier and I wouldn’t have to worry about it coming late. Please don’t EVER buy from them, especially if you need it on time.
1 reviews | Active since Jan 2020
I ordered a soccer jersey on the 15th of March and still waiting no communication what's so ever and I've sent several emails.I regret placing an order with them at this point I just want my money back but I'm sure that will be a mission.
1 reviews | Active since Jan 2020
I ordered a soccer jersey on the 15th of March and still waiting no communication what's so ever and I've sent several emails.I regret placing an order with them at this point I just want my money back but I'm sure that will be a mission.
1 reviews | Active since Jan 2020
Finally received my order after a month. I think they should honestly communicate with clients. I had sent several emails and tried calling but no response after my order had been on "confirmed" status for about 3 weeks. I received an update four weeks later and delivery only took about 2 business days. If you're ordering from them, please be patient. The quality is also good, I'm happy with my order.
1 reviews | Active since Jan 2020
Finally received my order after a month. I think they should honestly communicate with clients. I had sent several emails and tried calling but no response after my order had been on "confirmed" status for about 3 weeks. I received an update four weeks later and delivery only took about 2 business days. If you're ordering from them, please be patient. The quality is also good, I'm happy with my order.
KitNation.co.za has a TrustIndex of 1.9 out of 10 on Hellopeter, based on 65 reviews in the last 12 months. Hellopeter has tracked KitNation.co.za across 185 total reviews. How is the TrustIndex calculated? →
