Claim not paid

Poor service, ****s and ******. They promised that my money would be paid on 15 May 2026, but they failed to do so. I tried contacting them afterwards, but my calls were ignored. I even explained my sister’s health situation and that the money was urgently needed, yet they kept promising that everything would be sorted out. Until today, nothing has happened. I am extremely disappointed with the poor communication and the way they handle clients.