SM
sandisiwe M
Active since Jul 2024
4
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0
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Reviews
4 reviews1 month ago
Claim not paid
Poor service, ****s and ******. They promised that my money would be paid on 15 May 2026, but they failed to do so. I tried contacting them afterwards, but my calls were ignored. I even explained my sister’s health situation and that the money was urgently needed, yet they kept promising that everything would be sorted out. Until today, nothing has happened. I am extremely disappointed with the poor communication and the way they handle clients.
0 replies
2 months ago
Fatty boys in Bryanston.
Good day, I am writing to express my dissatisfaction regarding an order I placed on 28 March from Fatty Boys. Shortly after placing the order, I realized that my son had already placed the same order. I cancelled my order within a minute, yet I have not received any refund. Additionally, I previously experienced an issue where a driver marked an order as delivered and submitted a photo as proof, despite taking the food with him. This raises serious concerns about the reliability of your service. I am extremely disappointed that, despite cancelling promptly, I am now being denied a refund — including the delivery fee. I kindly request that this matter be investigated urgently and that my refund be processed as soon as possible. I look forward to your prompt response. Kind regards, Sandisiwe
0 replies
24 months ago
Not rest until its resolved
Subject: Urgent: Disappointment with Services from Dada Motors My name its Sandisiwe Phiri [email protected] 0845817930 Dear BMW Customer Service, I hope this message finds you well. I am writing to express my deep disappointment and frustration with the service I have received from Dada Motors, particularly from Danny at their Potchefstroom branch. Despite my loyalty and significant business with your company, I have encountered a series of unacceptable issues that have left me profoundly dissatisfied: 1. **Deceptive Information on Motorplan**: Danny assured me that my vehicle had a motorplan valid for two years. However, when I visited BMW, I discovered that the motorplan had expired. This misleading information has caused me significant inconvenience and financial strain. 2. **Unprofessional and Rude Conduct**: When confronted about the expired motorplan, Danny was not only unhelpful but also extremely rude. He bluntly stated that his bosses would not agree to provide any assistance, showing a complete lack of professionalism and customer care. 3. **Misrepresentation of Monthly Instalment**: I was informed that the cost of the motorplan was included in my monthly instalment. This has turned out to be untrue, further exacerbating my dissatisfaction and financial burden. These issues have severely damaged my trust in BMW and its associated dealerships. I now find myself in a situation where I must pay for services that I was led to believe were covered, which is both unfair and distressing. Given these circumstances, I urgently seek your advice on the best course of action. Should I consider canceling my deal with BMW due to this breach of trust and poor service? I expect a prompt and satisfactory resolution to this matter, including any possible compensation for the inconvenience and additional costs incurred. Thank you for your immediate attention to this serious issue. I look forward to your prompt response. Sincerely, Sandy
0 replies
24 months ago
Disappointment with Services from Dada Motors
Subject: Urgent: Disappointment with Services from Dada Motors My name its Sandisiwe Phiri [email protected] 0845817930 Free to contact me for more information. Dear BMW Customer Service, I hope this message finds you well. I am writing to express my deep disappointment and frustration with the service I have received from Dada Motors, particularly from Danny at their Potchefstroom branch. Despite my loyalty and significant business with your company, I have encountered a series of unacceptable issues that have left me profoundly dissatisfied: 1. **Deceptive Information on Motorplan**: Danny assured me that my vehicle had a motorplan valid for two years. However, when I visited BMW, I discovered that the motorplan had expired. This misleading information has caused me significant inconvenience and financial strain. 2. **Unprofessional and Rude Conduct**: When confronted about the expired motorplan, Danny was not only unhelpful but also extremely rude. He bluntly stated that his bosses would not agree to provide any assistance, showing a complete lack of professionalism and customer care. 3. **Misrepresentation of Monthly Instalment**: I was informed that the cost of the motorplan was included in my monthly instalment. This has turned out to be untrue, further exacerbating my dissatisfaction and financial burden. These issues have severely damaged my trust in BMW and its associated dealerships. I now find myself in a situation where I must pay for services that I was led to believe were covered, which is both unfair and distressing. Given these circumstances, I urgently seek your advice on the best course of action. Should I consider canceling my deal with BMW due to this breach of trust and poor service? I expect a prompt and satisfactory resolution to this matter, including any possible compensation for the inconvenience and additional costs incurred. Thank you for your immediate attention to this serious issue. I look forward to your prompt response if not I dont have a choose will sue them. Sincerely,
0 replies
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