Kingdom Blue Funerals
Claimed Business
|4.1|18 Reviews (last 12 months)|This business does not respond to reviews
Kingdom Blue Funerals
Claimed Business
|4.1
18 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Kingdom Blue Funerals receives strong praise from bereaved families who consistently mention compassionate, professional handling of funeral services, friendly staff, and efficient query resolution at branches such as Pretoria and Cape Town. Customers frequently highlight dignity, clear communication, and patient assistance during difficult times. However, a recurring concern centres on the no-claim cash back benefit, with policyholders reporting unfulfilled payouts after five-year contracts. Former field agents also raise complaints about unpaid commissions and poor internal treatment, suggesting a noticeable gap between funeral service delivery and policy or employment administration.
Performance(last 12 months):
Trustindex Rating
5TrustIndex
5
Review Distribution
4.1|18 Reviews
Jul '25 - Jun '26
Recent reviews (18)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
Makholoz S
1 reviews | Active since Jan 2020
27 May 2026, 17:04
We claimed money for burial and 15 days later we still waiting no payment nothing
We claimed money for burial and 15 days later we still waiting no payment nothing.we are ****med.
Helpful (0)
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Makholoz S
1 reviews | Active since Jan 2020
27 May 2026, 17:04
We claimed money for burial and 15 days later we still waiting no payment nothing
We claimed money for burial and 15 days later we still waiting no payment nothing.we are ****med.
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Lydia
1 reviews | Active since Jan 2020
27 May 2026, 10:25
Good day Family O...
Good day Family On the behalf of Phiri family and Magodhi family we would like to thank you as a whole kingdom Blue for the love and all the help you have given to our departed Tristine Tavonga Maxwel Phiri thank you for everything you have done for us as the family everything went smoothly and clearly communicate you are the best I want to give thanks also to Tahirah answered all the questions she answered them with care and empathy as she could see that l was lossing my mind but she could Ask mama Are you still okay 🙏and everyone who dealt with documents in this sad moments keep the god job you are doing you are the best May God bless you Wishing the kingdom Blues driver and the family who are heading back in SA and different Place safe travels 🙏🙏 Siyabonga ***hulu Tinotenda Ndikuthokoza mlungu akuyamikeni
Helpful (0)
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Lydia
1 reviews | Active since Jan 2020
27 May 2026, 10:25
Good day Family O...
Good day Family On the behalf of Phiri family and Magodhi family we would like to thank you as a whole kingdom Blue for the love and all the help you have given to our departed Tristine Tavonga Maxwel Phiri thank you for everything you have done for us as the family everything went smoothly and clearly communicate you are the best I want to give thanks also to Tahirah answered all the questions she answered them with care and empathy as she could see that l was lossing my mind but she could Ask mama Are you still okay 🙏and everyone who dealt with documents in this sad moments keep the god job you are doing you are the best May God bless you Wishing the kingdom Blues driver and the family who are heading back in SA and different Place safe travels 🙏🙏 Siyabonga ***hulu Tinotenda Ndikuthokoza mlungu akuyamikeni
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Replies (0)I
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sandisiwe M
1 reviews | Active since Jan 2020
16 May 2026, 18:59
Claim not paid
Poor service, ****s and ******. They promised that my money would be paid on 15 May 2026, but they failed to do so. I tried contacting them afterwards, but my calls were ignored. I even explained my sister’s health situation and that the money was urgently needed, yet they kept promising that everything would be sorted out. Until today, nothing has happened. I am extremely disappointed with the poor communication and the way they handle clients.
Helpful (0)
|Replies (0)sM
sandisiwe M
1 reviews | Active since Jan 2020
16 May 2026, 18:59
Claim not paid
Poor service, ****s and ******. They promised that my money would be paid on 15 May 2026, but they failed to do so. I tried contacting them afterwards, but my calls were ignored. I even explained my sister’s health situation and that the money was urgently needed, yet they kept promising that everything would be sorted out. Until today, nothing has happened. I am extremely disappointed with the poor communication and the way they handle clients.
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Replies (0)C
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Virginia
1 reviews | Active since Jan 2020
4 May 2026, 13:38
Excellent communication skills, Good service, paper work was done in time, our driver was very patient with us, everything went smooth from the beginning till end
Excellent communication skills, Good service, paper work was done in time, our driver was very patient with us, everything went smooth from the beginning till end. Well done Kingdom blue.. and thank you for the perfect service.
Helpful (0)
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Virginia
1 reviews | Active since Jan 2020
4 May 2026, 13:38
Excellent communication skills, Good service, paper work was done in time, our driver was very patient with us, everything went smooth from the beginning till end
Excellent communication skills, Good service, paper work was done in time, our driver was very patient with us, everything went smooth from the beginning till end. Well done Kingdom blue.. and thank you for the perfect service.
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