Poor Service and Respect for other Customers

Changed my mind to terrible service. Phoned on Thursday the 20th January, looking for a Silver Fuji XT4- none in stock> I spoke to Fuji myself and found out that have in stock and that KAMERAZ must just place an order and it will arrive the next day (Friday). Phone back and spoke to Samu, who indicated they will do so and phone me on Friday when it arrives. Friday comes and goes, nothing. Saturday around 9am i phone and speak to Samu, she says it hasn't arrived yet maybe later, she phones me later and tells me nothing yet so probably Monday but she will phone me on Monday. Monday comes and goes. I get a phone call on Tuesday that my Fuji XT4 is in store, i let Samu know that my car is in for repairs and might only get it on Thursday ( I only got it on Friday at 5pm). On Saturday the 29th January, i phone Samu and let her know that i will be in the store within the next hour to collect my Fuji XT4. She said not a problem she will see me soon and will get the camera ready. 20 minutes later she phones me tell me that MY CAMERA ( that was specially ordered for me) has been sold by some 1 else in the shop. So I told Samu that you will no longer get my business, said thanks and good bye and put the phone down.

I'm not sure who the idiot was that decided that i didn't need that camera any more and sold it to some 1 else. Not sure if it was marked with my name on it , which it clearly should have been. Iv supported Kameraz for many years now and that will now change. I was suppose to buy 2 lenses including the XT4 ( even though it was more expensive than other shops, i still decided to go ahead as i know the shop and have supported them my whole photography career, as well as an old second hand camera. That day you lost money from me, so i ended up going to a CAMERA LAND where i got it cheaper and with out any hassles.