Jotam Management Services / Bestuursdienste
1.7|7 reviews
Fraudulent billing on rental deposit
I rented a town house from Jotam from 01 Sep 2013 until 31March 2015. I treated the place as my own, They kept R7650 as deposit that I had to get when I moved out, out of it they only paid out R2418, when they account for the rest they say its for changing a burnt counter top(something I had mentioned when I moved in), changing a cracked wooded door \somewhere in the house"(Something I know nothing about. The rest they charge R150-R450 for stuff that can be bought for less than R10.00. Worst of all things I know were not broken when I left. My biggest problem"
Helpful (0)
Replies (1)0
Replies (1)Jotam Management Services / Bestuursdienste's replyOfficial
07 May 2015, 15:26Hello sbnzima,
It is important for us to be fair and try and protect the interest of all parties concerned.
The matter was investigated by management. We found that you were invited to attend the inspection but did not react to the e-mail sent to you. A further inspection was arranged on 6 May 2015 with you present.
From the fault lists it could not be established whether you were responsible for the damage to the counter tops, and the cost for this item was removed. Other damage was pointed out to you, which you accepted, although you complained about the price as you felt that you could have fixed it cheaper yourself. This you should have done before moving out and before the inspection.
The price of some items were adjusted to accommodate you, and cheaper materials will be used.
We believe the matter was resolved amicably and to your satisfaction and trust that the matter is now settled.
It is important for us to be fair and try and protect the interest of all parties concerned.
The matter was investigated by management. We found that you were invited to attend the inspection but did not react to the e-mail sent to you. A further inspection was arranged on 6 May 2015 with you present.
From the fault lists it could not be established whether you were responsible for the damage to the counter tops, and the cost for this item was removed. Other damage was pointed out to you, which you accepted, although you complained about the price as you felt that you could have fixed it cheaper yourself. This you should have done before moving out and before the inspection.
The price of some items were adjusted to accommodate you, and cheaper materials will be used.
We believe the matter was resolved amicably and to your satisfaction and trust that the matter is now settled.
Best regards,
Jotam Management Services / Bestuursdienste's reply07 May 2015, 15:26
Official
Hello sbnzima,
It is important for us to be fair and try and protect the interest of all parties concerned.
The matter was investigated by management. We found that you were invited to attend the inspection but did not react to the e-mail sent to you. A further inspection was arranged on 6 May 2015 with you present.
From the fault lists it could not be established whether you were responsible for the damage to the counter tops, and the cost for this item was removed. Other damage was pointed out to you, which you accepted, although you complained about the price as you felt that you could have fixed it cheaper yourself. This you should have done before moving out and before the inspection.
The price of some items were adjusted to accommodate you, and cheaper materials will be used.
We believe the matter was resolved amicably and to your satisfaction and trust that the matter is now settled.
It is important for us to be fair and try and protect the interest of all parties concerned.
The matter was investigated by management. We found that you were invited to attend the inspection but did not react to the e-mail sent to you. A further inspection was arranged on 6 May 2015 with you present.
From the fault lists it could not be established whether you were responsible for the damage to the counter tops, and the cost for this item was removed. Other damage was pointed out to you, which you accepted, although you complained about the price as you felt that you could have fixed it cheaper yourself. This you should have done before moving out and before the inspection.
The price of some items were adjusted to accommodate you, and cheaper materials will be used.
We believe the matter was resolved amicably and to your satisfaction and trust that the matter is now settled.
Best regards,