Appalling Service(s)

Worst service(s) ever! I live in a property managed by Jawitz Properties(Boksburg-Village Mews). I complained about cleaning services and a cat in the yard, as the property is not pet friendly. This was on the 27 of March. Instead of solving the problem(s) there's been a back and forth between them, myself and the landlord about sharing pictures, asking who the cat belongs to, that they'll communicate with the caretaker. Until today nothing had been done. It's appalling that I even have to share pictures just to get services I pay for.