Pathetic service and quality. Never buy a landrover

Posting on behalf of my father in law

I never thought I would have to take this to social media, but after more than 2 years of trying to resolve this privately, I feel I have no choice left.

I am the owner of a Land Rover Discovery 3.0L TDV6, and since mid-2024 I have been dealing with ongoing and repeated mechanical issues that have never been properly resolved.

This has included:

• multiple breakdowns linked to the same cam pulley • extensive repair work, including major engine rebuilds • the vehicle being off the road for extended periods of time • repairs that did not last, including one instance where the vehicle broke down again just 2 days after being returned • ongoing back-and-forth between repairers, the dealership, and Jaguar Land Rover South Africa with no accountability and virtually no communication

Despite all of this:

• I have continued paying for the vehicle • I have paid significant amounts towards repairs and vehicle hire • I have had no choice but to purchase a replacement vehicle as my Land Rover Discovery has been in parts since the 27 November 2025 • I have made every effort to resolve this matter privately and professionally

What has made this so much harder is that this has not just been about a vehicle or repair bills, it has been about my family’s safety.

My Land Rover Discovery has broken down multiple times with my family in the car, leaving us in stressful and worrying situations that no family should have to experience in a vehicle that is meant to be reliable and safe.

A vehicle should give you confidence and peace of mind, especially when your family is with you. Unfortunately, this experience has done the complete opposite. What makes this even more disappointing is that this has all happened with a brand that is known for its reputation and premium positioning.

I have tried every avenue to resolve this privately. I am now sharing this publicly because I believe this situation deserves attention.

Everything shared here is based on documented correspondence, repair history, invoices, and my personal experience.

At this stage, I am simply asking for a fair resolution, accountability, and for this matter to be properly addressed.

If this reaches the right people, I hope something can finally be done. If you feel this deserves attention, I would appreciate you sharing.