Indriver
Based on recent customer reviews, Indriver is described as a deeply troubled service where safety incidents, driver misconduct, and unresponsive support dominate the customer narrative. Riders report assaults, theft of personal items, fare manipulation, and money deducted without rides delivered. Across every theme analysed with sufficient data, customers describe an adversarial experience with negligible accountability and limited recourse when things go wrong.
TrustIndex
1.7
Jul '25 - Jun '26
Based on recent customer reviews, Indriver is described as a deeply troubled service where safety incidents, driver misconduct, and unresponsive support dominate the customer narrative. Riders report assaults, theft of personal items, fare manipulation, and money deducted without rides delivered. Across every theme analysed with sufficient data, customers describe an adversarial experience with negligible accountability and limited recourse when things go wrong.
The most common complaint about Indriver, based on Hellopeter's AI analysis of recent customer reviews, is Customer Service & Support. Customers report support agents promising callbacks that never come, complaints looping without resolution, and no accessible phone line. Serious incidents including assault and theft are met with stock replies or silence, leaving riders feeling abandoned by the platform.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I added my card to the Indrive application about 3 weeks ago. On TWO occasions, the drivers accepted the trip, the money gets deducted from my account, the drivers proceeded to end the trip before picking me up.
1 reviews | Active since Jan 2020
I added my card to the Indrive application about 3 weeks ago. On TWO occasions, the drivers accepted the trip, the money gets deducted from my account, the drivers proceeded to end the trip before picking me up.
1 reviews | Active since Jan 2020
I had requested a ride with my friends , I then asked the driver if I could charge my phone,he agreed and borrowed me his charger . I forgot my phone in the car charging, 5 minutes after we had been dropped off we called the driver asking him to bring back my phone he did not answer my calls on my phone and on his . I was an iPhone 13 and just like that it’s gone
1 reviews | Active since Jan 2020
I had requested a ride with my friends , I then asked the driver if I could charge my phone,he agreed and borrowed me his charger . I forgot my phone in the car charging, 5 minutes after we had been dropped off we called the driver asking him to bring back my phone he did not answer my calls on my phone and on his . I was an iPhone 13 and just like that it’s gone
1 reviews | Active since Jan 2020
Last night the 8th of May 2026 this Indriver by the name of Rutendo Mukahanana driving car details: white Renault Triber CAA647-271 accepted a ride from Belville to Durbanville at 12:25 AM a 7km ride to which he arrived and drove off after I paid and was charged R165 rand for a trip he never completed. If you get this driver be mindful to land up in the same situation. Shocking turn of events.
1 reviews | Active since Jan 2020
Last night the 8th of May 2026 this Indriver by the name of Rutendo Mukahanana driving car details: white Renault Triber CAA647-271 accepted a ride from Belville to Durbanville at 12:25 AM a 7km ride to which he arrived and drove off after I paid and was charged R165 rand for a trip he never completed. If you get this driver be mindful to land up in the same situation. Shocking turn of events.
1 reviews | Active since Jan 2020
I requested a ride and payment of R84 went off my account. Driver immediately canceled the ride and never got here. When I asked for a Redlands on the app they said they dont do refunds
1 reviews | Active since Jan 2020
Guys please on the look out coz yesterday round between 7 n 8 we got stuck in samora i had both my 11year old and 10month old baby with me. we got ******ed of everyrhing im just glad my babies are not harmed but we need to be vigilant with these so called deivers. I recently discovered that the driver that was driving this car with this numberplate is not the one from the profile. my brother inlaw n neighbour came to our aid is ive send locations before we got gun pointed. then my neighbour bakie also got smash from behind as we boarded so i ended up with 10stitches in my head my 11year old got 5stiches in her hand and few guys who came with got bums and bruisers also...was very caotic experience and **** service.
1 reviews | Active since Jan 2020
Guys please on the look out coz yesterday round between 7 n 8 we got stuck in samora i had both my 11year old and 10month old baby with me. we got ******ed of everyrhing im just glad my babies are not harmed but we need to be vigilant with these so called deivers. I recently discovered that the driver that was driving this car with this numberplate is not the one from the profile. my brother inlaw n neighbour came to our aid is ive send locations before we got gun pointed. then my neighbour bakie also got smash from behind as we boarded so i ended up with 10stitches in my head my 11year old got 5stiches in her hand and few guys who came with got bums and bruisers also...was very caotic experience and **** service.
Indriver has a TrustIndex of 1.7 out of 10 on Hellopeter, based on 50 reviews in the last 12 months. Hellopeter has tracked Indriver across 261 total reviews. How is the TrustIndex calculated? →