iKhokha
4.8|18,104 reviews
Responds in 1 hour 41 min
DM
Daphney M
1 reviews | Active since Member
21 May 2026, 11:02
Do not use ikhokha if you want peace of mind
It is the second week and I still have not received my payout from ikhokha. I am a full time employee who offers mobile beauty treatments to my clients informally as a side hustle and therefore I do not take transactions on a daily basis and according to ikhokha irregular transactions= *****. It has been 2 weeks and they have not paid out my money because I am required to send them a picture of my practise meanwhile I made it known to them that my services are mobile even upon signing up with them and they where happy to allow me to use they card machine. Their service is horrible I am referred from one agent to another with back and forth emails that yield no resolution. Do not even consider using them. They are absolutely shocking!
Helpful (0)
Replies (3)0
Replies (3)iKhokha's replyOfficial
21 May 2026, 11:10Hi Daphney. Thank you for reaching out.
We understand your frustration and apologize for the delay experienced. Please note that certain transactions may be flagged for verification as part of our security and compliance processes, and in some cases additional supporting documents or information may be required before payouts can be released.
As advised, the requested information is needed for the review process to be completed. Once received and verified, the relevant team will be able to proceed with feedback regarding your payout.
Thank you for your patience and understanding. This matter will be escalated to the relevant team for further review, update, and feedback.
Kind Regards,
The iKhokha Team
We understand your frustration and apologize for the delay experienced. Please note that certain transactions may be flagged for verification as part of our security and compliance processes, and in some cases additional supporting documents or information may be required before payouts can be released.
As advised, the requested information is needed for the review process to be completed. Once received and verified, the relevant team will be able to proceed with feedback regarding your payout.
Thank you for your patience and understanding. This matter will be escalated to the relevant team for further review, update, and feedback.
Kind Regards,
The iKhokha Team
Best regards,
iKhokha's reply21 May 2026, 11:10
Official
Hi Daphney. Thank you for reaching out.
We understand your frustration and apologize for the delay experienced. Please note that certain transactions may be flagged for verification as part of our security and compliance processes, and in some cases additional supporting documents or information may be required before payouts can be released.
As advised, the requested information is needed for the review process to be completed. Once received and verified, the relevant team will be able to proceed with feedback regarding your payout.
Thank you for your patience and understanding. This matter will be escalated to the relevant team for further review, update, and feedback.
Kind Regards,
The iKhokha Team
We understand your frustration and apologize for the delay experienced. Please note that certain transactions may be flagged for verification as part of our security and compliance processes, and in some cases additional supporting documents or information may be required before payouts can be released.
As advised, the requested information is needed for the review process to be completed. Once received and verified, the relevant team will be able to proceed with feedback regarding your payout.
Thank you for your patience and understanding. This matter will be escalated to the relevant team for further review, update, and feedback.
Kind Regards,
The iKhokha Team
Best regards,
DM
Daphney M's updateReviewer Update
21 May 2026, 11:15I do not own a practise. My services are mobile. I did submit an invoice as requested. I do not advertise my services on any social media plartforms. What more do you want from me because I have explained that I do not have these?
DM
Daphney M's update21 May 2026, 11:15
Reviewer Update
I do not own a practise. My services are mobile. I did submit an invoice as requested. I do not advertise my services on any social media plartforms. What more do you want from me because I have explained that I do not have these?
iKhokha's replyOfficial
21 May 2026, 11:17We understand your concerns and apologise for the inconvenience experienced. Our team will be reaching out to assist you further and provide the necessary support regarding this matter.Please be assured that the matter will also be escalated to the relevant team for further review, updates, and feedback. We appreciate your patience and understanding while this process is being attended to.
Best regards,
iKhokha's reply21 May 2026, 11:17
Official
We understand your concerns and apologise for the inconvenience experienced. Our team will be reaching out to assist you further and provide the necessary support regarding this matter.Please be assured that the matter will also be escalated to the relevant team for further review, updates, and feedback. We appreciate your patience and understanding while this process is being attended to.
Best regards,