Hyundai South Africa and Liquid Capital
Unclaimed Business
|4.5|24 Reviews (last 12 months)|This business does not respond to reviews
Hyundai South Africa and Liquid Capital
Unclaimed Business
|4.5
24 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Hyundai South Africa and Liquid Capital receives largely favourable feedback for its telephonic customer service, with customers consistently mentioning helpful, knowledgeable and patient consultants who explain warranty and service plan details clearly. A recurring theme is appreciation for agents who go the extra mile to resolve queries efficiently. However, a notable strand of negative sentiment surrounds extended warranty and service plan disputes, where customers describe difficulty obtaining refunds, perceived mishandling of claims, and confusion between Liquid Capital and related entities such as Motus and Msure.
Performance(last 12 months):
Trustindex Rating
5.5TrustIndex
5.5
Review Distribution
4.5|24 Reviews
Jul '25 - Jun '26
Recent reviews (24)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceSS
Suheena S
1 reviews | Active since Jan 2020
28 May 2026, 06:37
Thato from Liquid Capital was incredibly helpful and efficient throughout our claim process with our Hyundai service
Thato from Liquid Capital was incredibly helpful and efficient throughout our claim process with our Hyundai service. She made everything seamless, stress-free, and easy for us from start to finish. Her professionalism, responsiveness, and willingness to assist were truly appreciated. We highly recommend her excellent service and thank her for making the experience such a positive one.
Helpful (0)
|Replies (0)SS
Suheena S
1 reviews | Active since Jan 2020
28 May 2026, 06:37
Thato from Liquid Capital was incredibly helpful and efficient throughout our claim process with our Hyundai service
Thato from Liquid Capital was incredibly helpful and efficient throughout our claim process with our Hyundai service. She made everything seamless, stress-free, and easy for us from start to finish. Her professionalism, responsiveness, and willingness to assist were truly appreciated. We highly recommend her excellent service and thank her for making the experience such a positive one.
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MC
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S X
1 reviews | Active since Jan 2020
14 Apr 2026, 15:02
Liquid Capital ripped me off and they didn't even care when I reported it or posted it on HelloPeter
Liquid Capital ripped me off and they didn't even care when I reported it or posted it on HelloPeter. I'm never ever taking a policy with them ever again
Helpful (0)
|Replies (0)SX
S X
1 reviews | Active since Jan 2020
14 Apr 2026, 15:02
Liquid Capital ripped me off and they didn't even care when I reported it or posted it on HelloPeter
Liquid Capital ripped me off and they didn't even care when I reported it or posted it on HelloPeter. I'm never ever taking a policy with them ever again
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Antoinette
1 reviews | Active since Jan 2020
2 Apr 2026, 07:41
The staff of custome...
The staff of customer care is very friendly and helpful
Helpful (0)
|Replies (0)A
Antoinette
1 reviews | Active since Jan 2020
2 Apr 2026, 07:41
The staff of custome...
The staff of customer care is very friendly and helpful
0
Replies (0)JC
Jade C
1 reviews | Active since Jan 2020
31 Mar 2026, 12:30
DISHONEST & *****ULENT
Liquid Capital and MOTUS have been completely dishonest and unwilling to accept responsibility for allowing a *****ulent claim by a third party on my policy. After paying UPFRONT for my extended service plan policy and being told it is not transferrable once I sell my vehicle, they paid out a claim to the dealership that purchased my car. I had cancelled the policy in writing and requested a refund prior to the dealership booking my car in. This service cost R5,500 which was due to me as part of my refund. It is Liquid Capital’s responsibility to recover these funds from the dealership they incorrectly paid, not mine to negotiate between two divisions of the Motus Group.
Helpful (0)
|Replies (0)JC
Jade C
1 reviews | Active since Jan 2020
31 Mar 2026, 12:30
DISHONEST & *****ULENT
Liquid Capital and MOTUS have been completely dishonest and unwilling to accept responsibility for allowing a *****ulent claim by a third party on my policy. After paying UPFRONT for my extended service plan policy and being told it is not transferrable once I sell my vehicle, they paid out a claim to the dealership that purchased my car. I had cancelled the policy in writing and requested a refund prior to the dealership booking my car in. This service cost R5,500 which was due to me as part of my refund. It is Liquid Capital’s responsibility to recover these funds from the dealership they incorrectly paid, not mine to negotiate between two divisions of the Motus Group.
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Replies (0)N
Natalie
1 reviews | Active since Jan 2020
27 Mar 2026, 12:10
Excellent service today by Thato
Excellent service today by Thato. Thanks Thato for not judging me in not knowing a lot of important stuff about my Service & Warranty Plans. I feel so empowered & full of knowledge.....a big thank you for the awesome telephonic service earlier. God bless you 😘 🙏
Helpful (0)
|Replies (0)N
Natalie
1 reviews | Active since Jan 2020
27 Mar 2026, 12:10
Excellent service today by Thato
Excellent service today by Thato. Thanks Thato for not judging me in not knowing a lot of important stuff about my Service & Warranty Plans. I feel so empowered & full of knowledge.....a big thank you for the awesome telephonic service earlier. God bless you 😘 🙏
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Replies (0)