Extremely bad service

I am extremely disappointed with the service I received from Hyundai East Rand.

I purchased a car in February 2026, with the expectation that all proper quality checks and servicing would have been completed before delivery. Unfortunately, that has not been the case at all.

When I took the car in for a service in March, I was told that the rear brakes and wipers needed to be replaced — something that should have been identified and resolved during the initial quality check. I made it clear that I should not be responsible for these costs, and suddenly I was told that there were no parts available. It certainly feels like if I had agreed to pay, the issue would have been resolved immediately.

To make matters worse, just two weeks after the “service,” I had to top up 3 pints of oil, which raises serious concerns about whether the service was properly done at all.

The car was also buffed, yet it still has numerous visible scratches. I am still waiting for my spare key, which should have been provided from the start.

Overall, this experience has been beyond unacceptable. I paid a significant amount of money for this vehicle, and the level of service and professionalism I have received is extremely poor. I would not recommend this dealership to anyone.