HostAfrica Acquires Evoweb Clients Only to Ghost Them, Lock Them Out, and Demand Payment

If HostAfrica thinks this is how you onboard acquired clients, they are in for a massive wake-up call. This transition has been nothing short of a pathetic, unprofessional disaster.

HostAfrica took over Evoweb’s client base but couldn’t even bother to send a basic, professional "heads-up" notification to let us know. Today, I tried logging into our vital online assets, only to find our login credentials completely blocked and non-functional. When I reached out to their support team for an urgent resolution, I was met with total, deafening silence.

As a business, being locked out of your own digital infrastructure is a critical emergency. To HostAfrica, it’s clearly just another Tuesday. They have shown zero urgency, zero communication, and absolutely zero respect for the clients they just acquired.

Yet, despite completely cutting off our access and ignoring support tickets, they were incredibly quick to send out their invoices. Let me make this crystal clear to HostAfrica management: Since I have no login access to my assets, you can wait for your payment. You do not get paid for holding a client's digital properties hostage while ignoring their pleas for support.

If this shambles is a reflection of how HostAfrica operates, I am out. I will gladly take my business elsewhere to a hosting provider that actually understands basic customer care and service delivery. Utterly disgraceful start.