Herotel Ladismith, Western Cape

Worst ****en experience with Herotel lately in Ladismith, Western Cape. I've been without internet for more then 2 weeks now. I keep on calling them mind you with my airtime because everytime they said they will call me back but that never happens. Im still waiting for them to come out and restore my internet connection. So they expect me to pay for a full month where for more then half the month i didnt even have internet connection.