Help24 Secure
Unclaimed Business
|2.6|5 Reviews (last 12 months)|This business does not respond to reviews
Help24 Secure
Unclaimed Business
|2.6
5 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
2.6|5 Reviews
Sep '25 - Aug '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceEL
Elsabe L
1 reviews | Active since Feb 2023
8 Apr 2026, 12:51
false pretences.
I am writing to formally dispute my Help24 contract. At the time of signing, I was informed by your salesperson, Rudi, that I was agreeing to a 12 month (1 year) contract. Based on this information, I agreed to proceed. I have since discovered that the written contract reflects a 36 month term, which was never disclosed to me at the time of the sale. This constitutes misrepresentation. I would not have agreed to the contract had the 36 month term been explained to me. I therefore: • Reject the 36 month contract term, and • Request immediate correction to a 12 month term OR cancellation of the contract without penalty. Please treat this as a formal dispute and provide written confirmation within 7 days. Kind regards, Elsabe Lues
Helpful (0)
|Replies (0)EL
Elsabe L
1 reviews | Active since Feb 2023
8 Apr 2026, 12:51
false pretences.
I am writing to formally dispute my Help24 contract. At the time of signing, I was informed by your salesperson, Rudi, that I was agreeing to a 12 month (1 year) contract. Based on this information, I agreed to proceed. I have since discovered that the written contract reflects a 36 month term, which was never disclosed to me at the time of the sale. This constitutes misrepresentation. I would not have agreed to the contract had the 36 month term been explained to me. I therefore: • Reject the 36 month contract term, and • Request immediate correction to a 12 month term OR cancellation of the contract without penalty. Please treat this as a formal dispute and provide written confirmation within 7 days. Kind regards, Elsabe Lues
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Replies (0)ZG
Zingisa G
1 reviews | Active since May 2025
2 Feb 2026, 11:33
Unhappy client
I don't even know where to start, I've been complaining about the system that is not functioning well, I called the call center promised to come back to me and inform a technician, untill now. The only thing that they are doing well is deducting their money, for what? I dont know.
Helpful (0)
|Replies (0)ZG
Zingisa G
1 reviews | Active since May 2025
2 Feb 2026, 11:33
Unhappy client
I don't even know where to start, I've been complaining about the system that is not functioning well, I called the call center promised to come back to me and inform a technician, untill now. The only thing that they are doing well is deducting their money, for what? I dont know.
0
Replies (0)GM
Gregory M
1 reviews | Active since Aug 2024
5 Jan 2026, 07:44
Help 24 Secure (Not so Secure)
I have long stories of multiple incidents of bad service from Help 24 Secure. It will take me to long to list it all here. Reported the poor service on multiple occasions, but nothing changes. The only thing they are good at is debiting your account every month, and even before the date they are supposed to. They are so bad that one time when they called after an alarm, I gave the wrong pass code and their controller accepted it and never sent out a response vehicle.
Helpful (0)
|Replies (0)GM
Gregory M
1 reviews | Active since Aug 2024
5 Jan 2026, 07:44
Help 24 Secure (Not so Secure)
I have long stories of multiple incidents of bad service from Help 24 Secure. It will take me to long to list it all here. Reported the poor service on multiple occasions, but nothing changes. The only thing they are good at is debiting your account every month, and even before the date they are supposed to. They are so bad that one time when they called after an alarm, I gave the wrong pass code and their controller accepted it and never sent out a response vehicle.
0
Replies (0)RS
Rudelle S
1 reviews | Active since Jun 2018
23 Dec 2025, 08:58
The amazing team in Mindalore/Witpoortjie
I would to say thank you to Help24 team in Mindalore/Witpoortjie. Brandon, Sam, Shane, Walter and the others as well. You guys are truly amazing and I would defiantly recommend you guys. Thank you for everything you guys have done in 2025. I can't even count how many times you guys have assisted with no hesitation and no matter what the situation was. Brandon to you thank you for your swift response on many occasions. May you guys be blessed and may 2026 only bring you many more happy clients like me.
Helpful (0)
|Replies (0)RS
Rudelle S
1 reviews | Active since Jun 2018
23 Dec 2025, 08:58
The amazing team in Mindalore/Witpoortjie
I would to say thank you to Help24 team in Mindalore/Witpoortjie. Brandon, Sam, Shane, Walter and the others as well. You guys are truly amazing and I would defiantly recommend you guys. Thank you for everything you guys have done in 2025. I can't even count how many times you guys have assisted with no hesitation and no matter what the situation was. Brandon to you thank you for your swift response on many occasions. May you guys be blessed and may 2026 only bring you many more happy clients like me.
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Replies (0)SB
Shereen B
1 reviews | Active since Jul 2019
18 Dec 2025, 09:59
Outstanding service from Help 24 Security
I cannot thank Help 24 Security enough, especially Nicolaas and Rodney, for their incredible assistance. They arrived in no time at all and immediately took control of the situation with professionalism and calm confidence. Nicolaas went above and beyond by staying with us for three hours until everything was fully under control. He is truly a joy to have in our area — trustworthy, friendly, and exceptionally quick to respond when a bad situation arises. His presence alone brings a sense of safety and reassurance. Rodney was equally professional and supportive, and together they demonstrated exactly why Help 24 Security is a company you can rely on when it matters most. Highly recommended for anyone looking for dependable, responsive, and genuinely caring security services.
Helpful (0)
|Replies (0)SB
Shereen B
1 reviews | Active since Jul 2019
18 Dec 2025, 09:59
Outstanding service from Help 24 Security
I cannot thank Help 24 Security enough, especially Nicolaas and Rodney, for their incredible assistance. They arrived in no time at all and immediately took control of the situation with professionalism and calm confidence. Nicolaas went above and beyond by staying with us for three hours until everything was fully under control. He is truly a joy to have in our area — trustworthy, friendly, and exceptionally quick to respond when a bad situation arises. His presence alone brings a sense of safety and reassurance. Rodney was equally professional and supportive, and together they demonstrated exactly why Help 24 Security is a company you can rely on when it matters most. Highly recommended for anyone looking for dependable, responsive, and genuinely caring security services.
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Replies (0)