Groups R Us Insurance Partners's replyOfficial
20 Apr 2026, 17:44Thank you for bringing this to our attention, and we’re sorry to hear about your concern. We would like to reassure you that we do not activate any policies or debit mandates without a customer’s consent. The cover you are referring to is an optional product that is presented during a loan application process with one of our partner providers, and it is only activated once it has been selected and the mandate accepted during that process.If this was selected unintentionally or you no longer wish to continue with the cover, we are here to assist and will gladly review the matter, cancel the policy, and guide you on the next steps.We would like to assist you as quickly as possible.
Best regards,