Golden Era Group
2.5|35 reviews
LM
LEBOGANG M
1 reviews | Active since Member
21 Mar 2026, 12:13
Golden Era Group Pretoria Gezina and Steve Biko drive they cars with duplicates vin numbers
They sell vehicle that shares vin numbers, I have bought a car with odometer of 9000 and when I take it to service of 45000 I found out that they have captured the other vehicle with the vin number that is the same as mine but different odometers, the mileage of the other is 302443 and I told them that they must sort it out unless they sold me the vehicle that has a reversed mileage instead they decided to service my car and lie to me that they have solved the problem, now I cannot service my car anywhere because on the system its something else Golden Era Gezina, they don’t sell what they say they sell ****mers that can’t take accountability
Helpful (0)
Replies (4)0
Replies (4)Golden Era Group's replyOfficial
23 Mar 2026, 10:37Good day,
We are sorry that there were issues with a vehicle purchased from us. We have shared your feedback with senior management for their attention and resolution.
Regards
The Golden Era Team
We are sorry that there were issues with a vehicle purchased from us. We have shared your feedback with senior management for their attention and resolution.
Regards
The Golden Era Team
Best regards,
Golden Era Group's reply23 Mar 2026, 10:37
Official
Good day,
We are sorry that there were issues with a vehicle purchased from us. We have shared your feedback with senior management for their attention and resolution.
Regards
The Golden Era Team
We are sorry that there were issues with a vehicle purchased from us. We have shared your feedback with senior management for their attention and resolution.
Regards
The Golden Era Team
Best regards,
Golden Era Group's replyOfficial
23 Mar 2026, 13:22Hi Lebogang
Thank you for taking the time to speak with me earlier.As discussed, we have thoroughly reviewed the records relating to your vehicle and have shared all supporting documentation with you via email for full transparency.
Our findings confirm that the discrepancy was caused by GWM Pinetown, where your vehicle’s VIN number was incorrectly captured on a different vehicle during a service. This unfortunately resulted in the mileage inconsistency reflected on the system.While this error did not originate from Golden Era Group Gezina, we understand the frustration and inconvenience it has caused. To assist you, we have taken the initiative to contact the dealership responsible and have requested that they urgently correct the error on their system.
We will continue to follow up on this matter and keep you updated until it has been fully resolved.Please don’t hesitate to reach out should you have any further questions in the meantime.
Thank you for taking the time to speak with me earlier.As discussed, we have thoroughly reviewed the records relating to your vehicle and have shared all supporting documentation with you via email for full transparency.
Our findings confirm that the discrepancy was caused by GWM Pinetown, where your vehicle’s VIN number was incorrectly captured on a different vehicle during a service. This unfortunately resulted in the mileage inconsistency reflected on the system.While this error did not originate from Golden Era Group Gezina, we understand the frustration and inconvenience it has caused. To assist you, we have taken the initiative to contact the dealership responsible and have requested that they urgently correct the error on their system.
We will continue to follow up on this matter and keep you updated until it has been fully resolved.Please don’t hesitate to reach out should you have any further questions in the meantime.
Best regards,
Golden Era Group's reply23 Mar 2026, 13:22
Official
Hi Lebogang
Thank you for taking the time to speak with me earlier.As discussed, we have thoroughly reviewed the records relating to your vehicle and have shared all supporting documentation with you via email for full transparency.
Our findings confirm that the discrepancy was caused by GWM Pinetown, where your vehicle’s VIN number was incorrectly captured on a different vehicle during a service. This unfortunately resulted in the mileage inconsistency reflected on the system.While this error did not originate from Golden Era Group Gezina, we understand the frustration and inconvenience it has caused. To assist you, we have taken the initiative to contact the dealership responsible and have requested that they urgently correct the error on their system.
We will continue to follow up on this matter and keep you updated until it has been fully resolved.Please don’t hesitate to reach out should you have any further questions in the meantime.
Thank you for taking the time to speak with me earlier.As discussed, we have thoroughly reviewed the records relating to your vehicle and have shared all supporting documentation with you via email for full transparency.
Our findings confirm that the discrepancy was caused by GWM Pinetown, where your vehicle’s VIN number was incorrectly captured on a different vehicle during a service. This unfortunately resulted in the mileage inconsistency reflected on the system.While this error did not originate from Golden Era Group Gezina, we understand the frustration and inconvenience it has caused. To assist you, we have taken the initiative to contact the dealership responsible and have requested that they urgently correct the error on their system.
We will continue to follow up on this matter and keep you updated until it has been fully resolved.Please don’t hesitate to reach out should you have any further questions in the meantime.
Best regards,
LM
LEBOGANG M's updateReviewer Update
12 Apr 2026, 12:37Golden Era Group I am very sad to write this comment because on the Hellopeter app you act as if you have assisted me instead nothing was done, you don’t care about your customers especially because you failed me, and you are still continuing to sell vehicles with duplicates vin numbers, Bad bad Golden Era Gezina branch they care about money ONLY 😡😡
LM
LEBOGANG M's update12 Apr 2026, 12:37
Reviewer Update
Golden Era Group I am very sad to write this comment because on the Hellopeter app you act as if you have assisted me instead nothing was done, you don’t care about your customers especially because you failed me, and you are still continuing to sell vehicles with duplicates vin numbers, Bad bad Golden Era Gezina branch they care about money ONLY 😡😡
Golden Era Group's replyOfficial
13 Apr 2026, 07:51Good day, we have shared your feedback with management.
Regards
The Golden Era Motors Team
Regards
The Golden Era Motors Team
Best regards,
Golden Era Group's reply13 Apr 2026, 07:51
Official
Good day, we have shared your feedback with management.
Regards
The Golden Era Motors Team
Regards
The Golden Era Motors Team
Best regards,