

Golden Era Group
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2018
I just wanted to send a huge thank you to Ntsako Mabasa at Jetour Pretoria for all your help with the Jetour X70! You really made the whole process easy and stress-free, and I absolutely love the new ride. I’ll definitely be recommending you to friends and family. Thanks again for the top-notch service!" I appreciate you taking the time to answer all my questions and helping me get into the right car.
1 reviews | Active since Apr 2018
I just wanted to send a huge thank you to Ntsako Mabasa at Jetour Pretoria for all your help with the Jetour X70! You really made the whole process easy and stress-free, and I absolutely love the new ride. I’ll definitely be recommending you to friends and family. Thanks again for the top-notch service!" I appreciate you taking the time to answer all my questions and helping me get into the right car.
1 reviews | Active since Feb 2021
Golden Era Group I am very sad to write this comment because on the Hellopeter app you act as if you have assisted me instead nothing was done, you don’t care about your customers especially because you failed me, and you are still continuing to sell vehicles with duplicates vin numbers, Bad bad Golden Era Gezina branch they care about money ONLY 😡😡
1 reviews | Active since Feb 2021
Golden Era Group I am very sad to write this comment because on the Hellopeter app you act as if you have assisted me instead nothing was done, you don’t care about your customers especially because you failed me, and you are still continuing to sell vehicles with duplicates vin numbers, Bad bad Golden Era Gezina branch they care about money ONLY 😡😡
1 reviews | Active since Feb 2021
They sell vehicle that shares vin numbers, I have bought a car with odometer of 9000 and when I take it to service of 45000 I found out that they have captured the other vehicle with the vin number that is the same as mine but different odometers, the mileage of the other is 302443 and I told them that they must sort it out unless they sold me the vehicle that has a reversed mileage instead they decided to service my car and lie to me that they have solved the problem, now I cannot service my car anywhere because on the system its something else Golden Era Gezina, they don’t sell what they say they sell ****mers that can’t take accountability
1 reviews | Active since Feb 2021
They sell vehicle that shares vin numbers, I have bought a car with odometer of 9000 and when I take it to service of 45000 I found out that they have captured the other vehicle with the vin number that is the same as mine but different odometers, the mileage of the other is 302443 and I told them that they must sort it out unless they sold me the vehicle that has a reversed mileage instead they decided to service my car and lie to me that they have solved the problem, now I cannot service my car anywhere because on the system its something else Golden Era Gezina, they don’t sell what they say they sell ****mers that can’t take accountability
1 reviews | Active since Oct 2019
Bought a Ford Figo from Golden Era motors Gezina. They confirmed the vehicle was serviced up to date. I checked the service history with Ford and found out that the car was overdue for a timing belt replacement that is very expensive because it is a wet belt. They refused to pay for the very expensive service and I had to pay for it. Very dissapointed in their service and lack of integrity.
1 reviews | Active since Oct 2019
Bought a Ford Figo from Golden Era motors Gezina. They confirmed the vehicle was serviced up to date. I checked the service history with Ford and found out that the car was overdue for a timing belt replacement that is very expensive because it is a wet belt. They refused to pay for the very expensive service and I had to pay for it. Very dissapointed in their service and lack of integrity.
1 reviews | Active since Mar 2025
I am extremely disappointed with my experience at Golden Era Motors. After purchasing a vehicle, the dealership sent the registration documents to the wrong email address, which resulted in the car never being registered in my name. Despite paying THOUSANDS in admin fees, I ended up having to handle all the admin and registration myself. To make matters worse, I never received a refund for the admin fees, and their responses throughout the process were unhelpful and very sarcastic. This is not the level of professionalism I expected when buying a vehicle. Based on my experience, I cannot recommend Golden Era Motors. I would strongly advise potential customers to be cautious and double-check everything before doing business with them.
1 reviews | Active since Mar 2025
I am extremely disappointed with my experience at Golden Era Motors. After purchasing a vehicle, the dealership sent the registration documents to the wrong email address, which resulted in the car never being registered in my name. Despite paying THOUSANDS in admin fees, I ended up having to handle all the admin and registration myself. To make matters worse, I never received a refund for the admin fees, and their responses throughout the process were unhelpful and very sarcastic. This is not the level of professionalism I expected when buying a vehicle. Based on my experience, I cannot recommend Golden Era Motors. I would strongly advise potential customers to be cautious and double-check everything before doing business with them.
Hellopeter has tracked Golden Era Group across 35 reviews. Golden Era Group hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Golden Era Group? Write a review to help others decide.