Game

Based on recent customer reviews, Game is experiencing systemic service failures across every measured theme. Customers describe a retailer that takes payment efficiently but collapses on follow-through, with broken promises around delivery, repairs, refunds, and accountability. Staff attitude varies wildly between branches, warranty claims trap customers in endless repair loops, and online orders frequently cancel after payment with refunds stretching weeks or months.

The most common complaint about Game, based on Hellopeter's AI analysis of recent customer reviews, is Refunds, Returns & Consumer Rights. Refunds, Returns & Consumer Rights (1.1) is the most damaged theme. Customers report endless repair loops, CPA Section 56 violations, refunds delayed weeks or months, and stores forcing assessments instead of honouring refund elections within six months.

Game scores 1.5 out of 5 on Hellopeter's AI analysis of service quality in Grocery & Food, compared to the Grocery & Food industry average of 1.4. Their strongest theme is Pricing & Value (2); their weakest is Complaints & Returns (1). The top AI-rated Grocery & Food business on Hellopeter is Food Lovers Market (1.6). How is the AI Score calculated? →

Game has a TrustIndex of 2.7 out of 10 on Hellopeter, based on 988 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 14 hours 7 min. Hellopeter has tracked Game across 16,838 total reviews. How is the TrustIndex calculated? →