Rude to customers, unprofessional personnel responding on their digital marketing platform.

Bsc Formulation Science student doing Literature review and was met with a insulting response by Tshangana Siyavuya basically saying they've got more important places to use their resources than assist me. I'm a mom of 3 and eldest son is autistic and so loves FUTURELIFE amongst other brands, safe to say that my family is done with rude brands like FUTURELIFE.