Furniturespot
Claimed Business
|1.2|25 Reviews (last 12 months)|This business does not respond to reviews
Furniturespot
Claimed Business
|1.2
25 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Furniturespot is facing significant customer experience challenges, particularly around order fulfilment and post-payment service. Customers consistently mention extended delays well beyond promised delivery windows, unanswered emails and calls, and unfulfilled refund requests. A recurring theme is frustration with broken promises, lack of proactive communication, and being passed between staff without resolution. Concerns around product quality and after-sales support also surface, with some customers reporting defects shortly after delivery. A smaller positive thread highlights appreciation for the modern design aesthetic and occasional smooth delivery experiences.
Performance(last 12 months):
Trustindex Rating
1.9TrustIndex
1.9
Review Distribution
1.2|25 Reviews
Jul '25 - Jun '26
Recent reviews (25)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
23 May 2026, 17:17
Furniture Spot in Kramerville is a **** furniture store
I bought a coffee table from Furniture spot on the 25th March it’s not May 23 haven’t received the coffee table I’ve called them .The phone just ring no answer,Emailed them nothing .Their website doesn’t exist anymore .Its sad that people can **** us our hard earned money in such inflation mind you I’ve been calling them everyday nothing
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Anonymous
1 reviews | Active since Jan 2020
23 May 2026, 17:17
Furniture Spot in Kramerville is a **** furniture store
I bought a coffee table from Furniture spot on the 25th March it’s not May 23 haven’t received the coffee table I’ve called them .The phone just ring no answer,Emailed them nothing .Their website doesn’t exist anymore .Its sad that people can **** us our hard earned money in such inflation mind you I’ve been calling them everyday nothing
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Anonymous
1 reviews | Active since Jan 2020
19 May 2026, 10:49
Furniturespot in liquidation
I ordered furniture pieces to the value of over R5000 back in March. They were never delivered. For those left in the dark, I conducted a CIPC enterprise search after visiting the physical premises today and finding it abandoned. The company is in voluntary liquidation.
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Anonymous
1 reviews | Active since Jan 2020
19 May 2026, 10:49
Furniturespot in liquidation
I ordered furniture pieces to the value of over R5000 back in March. They were never delivered. For those left in the dark, I conducted a CIPC enterprise search after visiting the physical premises today and finding it abandoned. The company is in voluntary liquidation.
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Anonymous
1 reviews | Active since Jan 2020
12 May 2026, 07:21
I paid for 2 couches from Furniture spot online
I paid for 2 couches from Furniture spot online . They never arrived after 8 weeks so I requested a refund. They said credit was passed but a month later no refund and no response at all from the many emails sent. Has anyone else managed to get a refund and if so how ?? Desray Booysen
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Anonymous
1 reviews | Active since Jan 2020
12 May 2026, 07:21
I paid for 2 couches from Furniture spot online
I paid for 2 couches from Furniture spot online . They never arrived after 8 weeks so I requested a refund. They said credit was passed but a month later no refund and no response at all from the many emails sent. Has anyone else managed to get a refund and if so how ?? Desray Booysen
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Anonymous
1 reviews | Active since Jan 2020
11 May 2026, 12:06
Beware of FURNITURESPOT
Beware of an online furniture business operating under the name Furniturespot. We paid for a TV Cabinet on 15th February 2026 - three months later and we haven't received it. Initially they were professional and responsive; we got messages of the cabinet being on back order. They even offered us a 25% discount on a next piece!!! Now they are not contactable in any way - not by any of the phone numbers, WhatsApp, or their email address. PLEASE also READ FACEBOOK REVIEWS before you consider buying from them - there are many more people who's money has been taken without delivery of the furniture. They certainly are not legit.
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Anonymous
1 reviews | Active since Jan 2020
11 May 2026, 12:06
Beware of FURNITURESPOT
Beware of an online furniture business operating under the name Furniturespot. We paid for a TV Cabinet on 15th February 2026 - three months later and we haven't received it. Initially they were professional and responsive; we got messages of the cabinet being on back order. They even offered us a 25% discount on a next piece!!! Now they are not contactable in any way - not by any of the phone numbers, WhatsApp, or their email address. PLEASE also READ FACEBOOK REVIEWS before you consider buying from them - there are many more people who's money has been taken without delivery of the furniture. They certainly are not legit.
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Anonymous
1 reviews | Active since Jan 2020
11 May 2026, 09:08
Poor service by Furniturespot
We placed an order for a King bed. The order was placed Mid February, today it’s 5 May, we’re yet to receive the order. The company does not communicate at all and since last week, they no longer respond to emails, calls are not going through and the website is not working as well.
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Anonymous
1 reviews | Active since Jan 2020
11 May 2026, 09:08
Poor service by Furniturespot
We placed an order for a King bed. The order was placed Mid February, today it’s 5 May, we’re yet to receive the order. The company does not communicate at all and since last week, they no longer respond to emails, calls are not going through and the website is not working as well.
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