Fourways Mall is trash! Disgusting treatment received.

Visited the mall on 5 Dec 2024 at 09:25am. Was a quick rush in and out. When exiting, the ticket machine did not request any payment on my parking card, this was normal because I was really quick. I then proceeded to the lifts to exit the mall. I then got stuck in the lift, as the doors refused to open. I stood there, ringing the bell for help for ages, but NOBODY ANSWERED or came to my aid! Thank God that i had my cell on me, as I was able to google and call the mall number. I was answered by a very unbothered lady, who said that she would call somebody. My luck, the doors eventually opened and I was able to exit via the stairs! Still, nobody had come to help yet. The mall receptionist then called me back, and I told her that nobody helped, and that I was out. She then gave me a vey quick nonchalant, "oh you're out, ok bye." and dropped the call!! No care whatsoever for the trauma that I had just endured! I then proceeded to my car, had to use my asthma pump because i was in a tizz! and drove off. At the boom gate, the ticket suddenly requested a payment! I pressed the call button, proceeded to tell the lady who had answered, what just happened, and she answered me with a very unbothered, "well I don't know that", and then proceeded to waste my time with torment and stalling before eventually letting me out. I want to say that your service and your staff are disgusting, and I will never return to this mall! Its trash! You can thank your lucky stars that I got out of that lift before my tight chest had turned into a full on asthma attack!