TrustIndex
0
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
We had an outstanding experience with Park Ford Vanderbijlpark and felt it was important to share it. On Friday afternoon, we saw two Super Cab Ford Rangers advertised on AutoTrader. It was extremely important for us to purchase the same vehicle for both our sons, and finding two matching vehicles is not always easy. We immediately called and spoke to William, who was extremely helpful from the very first interaction. Despite arriving too late to view the vehicles that day, William made arrangements for us to return the following morning. On Saturday, we met William at the dealership, and once again, his service was excellent. He was friendly, professional, and went out of his way to assist us. He showed us both vehicles and even arranged a test drive without hesitation, ensuring we were completely comfortable with our decision. On Monday, I started working with Elzette van Staden (F&I) to get the deals approved. Her service was equally impressive. She kept me informed every step of the way, explained all value-added products clearly, and ensured full transparency throughout the process. What stood out most was that no additional products were added to the contracts without our consent — something that is unfortunately not always the case in the industry. But what truly took this experience to another level was the delivery. While we were still arranging insurance, William contacted us to inform us that they were already on their way from Vanderbijlpark to deliver the two bakkies to our home. They arrived, completed all the paperwork with us, and even gave our boys a bottle of champagne each — such a thoughtful and personal touch. Two weeks later, the used car sales manager, Jaco, personally came to our home to deliver the number plates and spare keys. We have bought many vehicles over the years and dealt with numerous dealerships, but this level of service is truly exceptional. Every single person at Park Ford went above and beyond. This was not just a transaction — it was a genuinely great customer experience. Going forward, we will not use any other Ford dealership. Highly recommended!
1 reviews | Active since Jan 2020
We had an outstanding experience with Park Ford Vanderbijlpark and felt it was important to share it. On Friday afternoon, we saw two Super Cab Ford Rangers advertised on AutoTrader. It was extremely important for us to purchase the same vehicle for both our sons, and finding two matching vehicles is not always easy. We immediately called and spoke to William, who was extremely helpful from the very first interaction. Despite arriving too late to view the vehicles that day, William made arrangements for us to return the following morning. On Saturday, we met William at the dealership, and once again, his service was excellent. He was friendly, professional, and went out of his way to assist us. He showed us both vehicles and even arranged a test drive without hesitation, ensuring we were completely comfortable with our decision. On Monday, I started working with Elzette van Staden (F&I) to get the deals approved. Her service was equally impressive. She kept me informed every step of the way, explained all value-added products clearly, and ensured full transparency throughout the process. What stood out most was that no additional products were added to the contracts without our consent — something that is unfortunately not always the case in the industry. But what truly took this experience to another level was the delivery. While we were still arranging insurance, William contacted us to inform us that they were already on their way from Vanderbijlpark to deliver the two bakkies to our home. They arrived, completed all the paperwork with us, and even gave our boys a bottle of champagne each — such a thoughtful and personal touch. Two weeks later, the used car sales manager, Jaco, personally came to our home to deliver the number plates and spare keys. We have bought many vehicles over the years and dealt with numerous dealerships, but this level of service is truly exceptional. Every single person at Park Ford went above and beyond. This was not just a transaction — it was a genuinely great customer experience. Going forward, we will not use any other Ford dealership. Highly recommended!
1 reviews | Active since Jan 2020
There is this guy at Park Ford Vanderbijl Parkcalled Patrick. He goes beyond his duties to make a client happy.... You will never hear him say that's not my job.... He will make sure that you are taken care of and most importantly you are not inconvenienced. Thank you for the great service you are offering....
1 reviews | Active since Jan 2020
There is this guy at Park Ford Vanderbijl Parkcalled Patrick. He goes beyond his duties to make a client happy.... You will never hear him say that's not my job.... He will make sure that you are taken care of and most importantly you are not inconvenienced. Thank you for the great service you are offering....
1 reviews | Active since Jan 2020
5 Stars – Outstanding Service! My Bantam bakkie recently went in for a major service at Park Ford, and I am extremely impressed with the level of service I received. A special thank you to Rina, the service representative, for her professionalism, friendliness, and clear communication throughout the process. The invoice was detailed and easy to understand, giving me full confidence in the work that was done. I also truly appreciated the transport arranged for me to and from work, as well as back to the service centre. It made the entire experience convenient and stress-free. Thank you, Park Ford and Rina, for excellent customer service. I will definitely continue to support and recommend you! — Nico de Beer Wild Olive Health Spa
1 reviews | Active since Jan 2020
5 Stars – Outstanding Service! My Bantam bakkie recently went in for a major service at Park Ford, and I am extremely impressed with the level of service I received. A special thank you to Rina, the service representative, for her professionalism, friendliness, and clear communication throughout the process. The invoice was detailed and easy to understand, giving me full confidence in the work that was done. I also truly appreciated the transport arranged for me to and from work, as well as back to the service centre. It made the entire experience convenient and stress-free. Thank you, Park Ford and Rina, for excellent customer service. I will definitely continue to support and recommend you! — Nico de Beer Wild Olive Health Spa
1 reviews | Active since Jan 2020
I just want to say thank you for the professional and quick service i received at Park Ford Vanderbijlpark when my Ford Ranger needed to be serviced, thank you Thapelo for the delivery of my vehicle to my workplace its appreciated
1 reviews | Active since Jan 2020
I just want to say thank you for the professional and quick service i received at Park Ford Vanderbijlpark when my Ford Ranger needed to be serviced, thank you Thapelo for the delivery of my vehicle to my workplace its appreciated
1 reviews | Active since Jan 2020
I called Park Ford in Vanderbijl park around 4:30 pm to make a booking for my service, I was transferred to a rude lady who doing the bookings, I forgot her name.... There is a service they offer to pickup and drop off the vehicle service, I asked for that service she said it's only available for white people only in the suburbs.
1 reviews | Active since Jan 2020
I called Park Ford in Vanderbijl park around 4:30 pm to make a booking for my service, I was transferred to a rude lady who doing the bookings, I forgot her name.... There is a service they offer to pickup and drop off the vehicle service, I asked for that service she said it's only available for white people only in the suburbs.
1 reviews | Active since Jan 2020
If you want to deal with a dealer willing to provide great service, this is the place to buy your next vehicle. Thank you Elmo and Jaco for a great experience, you put the excellence in in service.
1 reviews | Active since Jan 2020
Stay away from Park Ford (Vanderbijlpark) !!!! Worst service ever. During December 2023 holidays I had my car towed in for repairs and the car serviced. To receive updates on progress done, I had to keep calling them. After the service they gave me not only did I not get fully informed about the work done on the vehicle from the service consultant, Leeroy Jacobs, they didn't put a stamp in my service book so at this point I don't even know if the car has been serviced. When I lodged a complaint the manager has the audacity to have me make a new booking which will be two weeks after the complaint to have a look a the car. During the process of trying to resolve the issue with the team, everyone I spoke to was rude and very condescending. I WILL NEVER BRING MY CAR TO THAT BRANCH EVER AGAIN.
1 reviews | Active since Jan 2020
Stay away from Park Ford (Vanderbijlpark) !!!! Worst service ever. During December 2023 holidays I had my car towed in for repairs and the car serviced. To receive updates on progress done, I had to keep calling them. After the service they gave me not only did I not get fully informed about the work done on the vehicle from the service consultant, Leeroy Jacobs, they didn't put a stamp in my service book so at this point I don't even know if the car has been serviced. When I lodged a complaint the manager has the audacity to have me make a new booking which will be two weeks after the complaint to have a look a the car. During the process of trying to resolve the issue with the team, everyone I spoke to was rude and very condescending. I WILL NEVER BRING MY CAR TO THAT BRANCH EVER AGAIN.
Hellopeter has tracked Park Ford across 24 reviews. Park Ford hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Park Ford? Write a review to help others decide.