FNB Business

I am extremely disappointed with the service I’ve received regarding the activation of my FNB business account. It has now been 3 weeks, and despite consistently following up, calling multiple times, and even going into the branch in person, the issue still has not been resolved.

As a business owner, delays like this directly impact operations, payments, and overall business functionality. My business has effectively been unable to operate properly due to the ongoing delays and lack of urgency from FNB’s side.

What is most frustrating is the lack of communication and accountability throughout the process. Each follow-up feels like starting from scratch, with no clear resolution or timeline provided.

I expected far better service and efficiency, especially for a business banking account where time is critical. This experience has been incredibly stressful and disappointing.