Finance Debt Solutions
Claimed Business
|1|9 Reviews (last 12 months)|This business does not respond to reviews
Finance Debt Solutions
Claimed Business
|1
9 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Finance Debt Solutions is facing serious concerns about its sales and onboarding practices. Customers consistently mention being contacted unsolicited, then receiving SMS notifications claiming consent was given to access their credit profiles when they say none was provided. A recurring theme is confusion between debt counselling and debt review, with reviewers feeling misled about the nature of the service. Others describe difficulty obtaining clearance certificates after settling accounts, poor follow up communication, and frustration over fees deducted during the process.
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|9 Reviews
Sep '25 - Aug '26
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceOM
Oluhle M
1 reviews | Active since Aug 2025
8 May 2026, 11:23
Unreliable
I am extremely disappointed with Finance Debt Solution. They placed me under debt review, and now that I have fully paid all my debts, they are refusing to issue my clearance certificate and remove me from debt review. I have already submitted all my paid-up letters from creditors as proof that my accounts are settled. On top of that, I even paid R1500 for the clearance certificate process, yet they continue delaying and failing to assist me. This situation has caused unnecessary stress and has negatively affected my financial record, despite me doing everything required from my side. Poor communication, lack of professionalism, and unacceptable service. I would not recommend their services to anyone unless they improve the way they treat clients after debts are settled.
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Oluhle M
1 reviews | Active since Aug 2025
8 May 2026, 11:23
Unreliable
I am extremely disappointed with Finance Debt Solution. They placed me under debt review, and now that I have fully paid all my debts, they are refusing to issue my clearance certificate and remove me from debt review. I have already submitted all my paid-up letters from creditors as proof that my accounts are settled. On top of that, I even paid R1500 for the clearance certificate process, yet they continue delaying and failing to assist me. This situation has caused unnecessary stress and has negatively affected my financial record, despite me doing everything required from my side. Poor communication, lack of professionalism, and unacceptable service. I would not recommend their services to anyone unless they improve the way they treat clients after debts are settled.
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Reginald M
1 reviews | Active since Dec 2018
14 Dec 2025, 18:12
Financial Debt Solutions ********* business practises
Finance debt solutions called me and offered to reducethe amount I pay to my creditors by half. I then enquired if this was a debt review as I did not wnat to do a debt review. The consultnat then said that it was a debt counselling not a debt review. He went on to say that it was a free service as they will get their money from teh creditors. He then sent me a form to sign for debt counselling. Once I signed the form they then said it was debt review and they would reduce all my pay ments to R24,000. I then did a debit order with them for that amount. They then called to say it need sto increase to R26,000. I refused to authorise that amount and requested we cancel teh dbet review. They then recieved the R24,000. They faile dto get a debt review with one of teh creditors. Then I had to ask them for the ne wamount without the declined account. the new account cam eto R14,500. Then I asked for teh distribution statement and found that they had taken R8k for legal fees and another R8k for the structuring fees. I then asked them to refund the fees for teh declined account. I think this is a *****lulent way to do debt review as they need to communciate honestly so one is aware fo their costs and can make up their mind.
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Reginald M
1 reviews | Active since Dec 2018
14 Dec 2025, 18:12
Financial Debt Solutions ********* business practises
Finance debt solutions called me and offered to reducethe amount I pay to my creditors by half. I then enquired if this was a debt review as I did not wnat to do a debt review. The consultnat then said that it was a debt counselling not a debt review. He went on to say that it was a free service as they will get their money from teh creditors. He then sent me a form to sign for debt counselling. Once I signed the form they then said it was debt review and they would reduce all my pay ments to R24,000. I then did a debit order with them for that amount. They then called to say it need sto increase to R26,000. I refused to authorise that amount and requested we cancel teh dbet review. They then recieved the R24,000. They faile dto get a debt review with one of teh creditors. Then I had to ask them for the ne wamount without the declined account. the new account cam eto R14,500. Then I asked for teh distribution statement and found that they had taken R8k for legal fees and another R8k for the structuring fees. I then asked them to refund the fees for teh declined account. I think this is a *****lulent way to do debt review as they need to communciate honestly so one is aware fo their costs and can make up their mind.
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Tumi M
1 reviews | Active since Jul 2013
23 Oct 2025, 15:03
Clearance Certificate for a review done based on misinformation
I must say I do not believe that we still have companies operating without ethics and integrity! Finance Debt Solution responded to my previous review and promised to do right by me. I am now struggling to get a clearance certificate after declining their services. They now say they rejected my application instead of stating that I did not want their deal because they **** when marketing their product. My ITC still shows a red flag, and now no one is not interested in assisting me. I have spoken to Zayyaan Office: ***, WhatsApp: *** who was very kind even though I feel like she did a half job. Zayyaan, you know that I pay my accounts and I would not have been in this mess if it was not for you colleague. Please remove the flag against my profile and send me the clearance certificate urgently. This cat and mouse chase/game is exhausting and time consuming.
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Tumi M
1 reviews | Active since Jul 2013
23 Oct 2025, 15:03
Clearance Certificate for a review done based on misinformation
I must say I do not believe that we still have companies operating without ethics and integrity! Finance Debt Solution responded to my previous review and promised to do right by me. I am now struggling to get a clearance certificate after declining their services. They now say they rejected my application instead of stating that I did not want their deal because they **** when marketing their product. My ITC still shows a red flag, and now no one is not interested in assisting me. I have spoken to Zayyaan Office: ***, WhatsApp: *** who was very kind even though I feel like she did a half job. Zayyaan, you know that I pay my accounts and I would not have been in this mess if it was not for you colleague. Please remove the flag against my profile and send me the clearance certificate urgently. This cat and mouse chase/game is exhausting and time consuming.
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Replies (0)NS
Nomthandazo S
1 reviews | Active since Jan 2025
8 Oct 2025, 06:08
Finance Debt Solutions **** consent sms
My name is Nomthandazo Sibisi, a ****mer who is from your company called me and later I got an sms that I gave consent for this ****** company to acceas my credit profile for affordability assessment. I never agreed to anything, I told her I I am not interested and I hanged up. I am scared that they will interfer with my credit profile. I am so disgusted by that witch that called me. How do you do that to another woman
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Nomthandazo S
1 reviews | Active since Jan 2025
8 Oct 2025, 06:08
Finance Debt Solutions **** consent sms
My name is Nomthandazo Sibisi, a ****mer who is from your company called me and later I got an sms that I gave consent for this ****** company to acceas my credit profile for affordability assessment. I never agreed to anything, I told her I I am not interested and I hanged up. I am scared that they will interfer with my credit profile. I am so disgusted by that witch that called me. How do you do that to another woman
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Replies (0)KM
Kgopotso M
1 reviews | Active since Oct 2025
1 Oct 2025, 09:00
Debt Finance Solutions: *****ulent consent to access my credit report on 2025-09-30
I received a telephone call from Finance Debt Solutions, ***, on 30 September 2025 and the lady on the line asked to speak to me by name and when I asked what the call was all about, she told me she was trying to help me with being overcharged on my accounts and I immediately dropped the call. There was an immediate follow up call from her which I ignored and immideately thereafter I received an SMS message saying that I have given Finance Debt solutions consent to request my credit report on 2025-09-30, which is clearly false. The number from which the SMS is sent, +27 9600004139108, does not accept reply SMS messages to refute the alleged consent that they say I have given to Debt Finance Solutions. I tried calling the number that the calls came from and that does not take calls also. Does anyone have contact details in the form of either telephone number, email address, whatsapp number or website address where these people can be contacted and really exposed for the *****sters that they really are?
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Kgopotso M
1 reviews | Active since Oct 2025
1 Oct 2025, 09:00
Debt Finance Solutions: *****ulent consent to access my credit report on 2025-09-30
I received a telephone call from Finance Debt Solutions, ***, on 30 September 2025 and the lady on the line asked to speak to me by name and when I asked what the call was all about, she told me she was trying to help me with being overcharged on my accounts and I immediately dropped the call. There was an immediate follow up call from her which I ignored and immideately thereafter I received an SMS message saying that I have given Finance Debt solutions consent to request my credit report on 2025-09-30, which is clearly false. The number from which the SMS is sent, +27 9600004139108, does not accept reply SMS messages to refute the alleged consent that they say I have given to Debt Finance Solutions. I tried calling the number that the calls came from and that does not take calls also. Does anyone have contact details in the form of either telephone number, email address, whatsapp number or website address where these people can be contacted and really exposed for the *****sters that they really are?
0
Replies (0)TM
Tumi M
1 reviews | Active since Jul 2013
22 Sept 2025, 13:13
Debt review without consent
I got a call on Thursday 18 Sept 2025 from a Bongiwe Khumalo and just like other testimonies, sold me be a debt restructuring. Mentioned all the Acts and assured me that it is not a debt review but a reduction on my instalments. (Interest reduction) I mentioned over and over again that I do not want nor need a debit review as I am paying my debts and she persistently affirmed that it is not a debt review. On Friday morning 19 Sept 2025 someone else from the same company calls me with the same story but stops herself midsentence and tells me that, "Oh, I see you are already under debt review!'. I lost it and told her to remove my name from that nonsense as I do not need it. She promised to call me back but obviously did not. I called the company and asked to speak to Bongiwe and I was told there was no such person but after I asked again for them to clear my name off the debt review, they told me that they will get her to phone back. She did call me, and I told her I am no longer interested, and she still insisted that it is not debt review despite what her colleagues said. I reached out to the NCR and on Saturday 20 Sept 2025, I got another confirmation that indeed I was under debt review. They do not even adhere to the cooling off period, since Friday morning to date I have been given the run around. Calls are no longer going through and WhatsApp's are being ignored. Bongiwe Khumalo and Watson please remove that **** against my profile. You are evil and messing with people's vulnerability. I am paying my debts properly and you did not have to throw me under the bus like this.
Helpful (0)
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Tumi M
1 reviews | Active since Jul 2013
22 Sept 2025, 13:13
Debt review without consent
I got a call on Thursday 18 Sept 2025 from a Bongiwe Khumalo and just like other testimonies, sold me be a debt restructuring. Mentioned all the Acts and assured me that it is not a debt review but a reduction on my instalments. (Interest reduction) I mentioned over and over again that I do not want nor need a debit review as I am paying my debts and she persistently affirmed that it is not a debt review. On Friday morning 19 Sept 2025 someone else from the same company calls me with the same story but stops herself midsentence and tells me that, "Oh, I see you are already under debt review!'. I lost it and told her to remove my name from that nonsense as I do not need it. She promised to call me back but obviously did not. I called the company and asked to speak to Bongiwe and I was told there was no such person but after I asked again for them to clear my name off the debt review, they told me that they will get her to phone back. She did call me, and I told her I am no longer interested, and she still insisted that it is not debt review despite what her colleagues said. I reached out to the NCR and on Saturday 20 Sept 2025, I got another confirmation that indeed I was under debt review. They do not even adhere to the cooling off period, since Friday morning to date I have been given the run around. Calls are no longer going through and WhatsApp's are being ignored. Bongiwe Khumalo and Watson please remove that **** against my profile. You are evil and messing with people's vulnerability. I am paying my debts properly and you did not have to throw me under the bus like this.
0
Replies (0)LM
Lebo M
1 reviews | Active since Apr 2017
12 Sept 2025, 12:18
Finance debt solutions ****mers
I just receive a call from someone who works Finance debt solutions, she went to my credit record without my consent. I got a sms that them a consent to my credit record. I am going to sue, the better not ruin my credit record
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Lebo M
1 reviews | Active since Apr 2017
12 Sept 2025, 12:18
Finance debt solutions ****mers
I just receive a call from someone who works Finance debt solutions, she went to my credit record without my consent. I got a sms that them a consent to my credit record. I am going to sue, the better not ruin my credit record
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Prudence M
1 reviews | Active since Apr 2012
11 Sept 2025, 14:55
*****
I Just received a SMS confirming that I gave Finance Debt Solutions a consent to request my credit report and I never did that I don't even know how you have my details. I have never asked anyone from Finance Debt Solutions to get my credit report, if done it will be ***** because I did not give any consent to do that. Please stop it, if done I will a case for using my details without my permission.
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Prudence M
1 reviews | Active since Apr 2012
11 Sept 2025, 14:55
*****
I Just received a SMS confirming that I gave Finance Debt Solutions a consent to request my credit report and I never did that I don't even know how you have my details. I have never asked anyone from Finance Debt Solutions to get my credit report, if done it will be ***** because I did not give any consent to do that. Please stop it, if done I will a case for using my details without my permission.
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