Poor Quality pricey shoes.

On the 11th March I went to Europa art shoes in East Rand Mall, I got shoes for R4000 for an event, i wore the shoes for the 1st time and the color was s****ping off at the front. I have previously bought several items, however Europa Art shoes quality has drastically dimissioned. clearly they are trying to save by reducing quality. I find it strange they don't want to refund my money forcing me to take another pair of the poor quality shoes. I still have my receipt . I will never buy any shoes or item from Europa Art shoes. I will escalate with the consumer tribunal....I want my money back!!