Esquire Technologies
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Esquire Technologies
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Trustindex Rating
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Review Distribution
1|2 Reviews
Jul '25 - Jun '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
1 Apr 2026, 09:16
Esquire Midrand and Hisense bad customer service
I purchased a 100inch projector laser TV from Esquire Midrand and it has been giving me issues ever since. When I first contacted them and Hisense I was given a replacement projector which I recently found out is of lesser value and quality. Hisence issued a credit note to Esquire but they *****ulently gave me a different unit that has been discontinued and continues to give me issues. I have contacted the store several times and sent emails to both Esquire and Hisense but they both keep shifting the blame between each other and not taking accountability to resolve the issue. I have spoken to Khuselo Zazini from Hisense and Ntombi a team leader at Esquire whom have failed to assist me. When i request a refund Esquire insists on claiming 20% of the credit note amount from Hisense which makes no sense and was not communicated when I made the purchase. My reference number is 2528409 I can be contacted on 071 177 3008
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Anonymous
1 reviews | Active since Jan 2020
1 Apr 2026, 09:16
Esquire Midrand and Hisense bad customer service
I purchased a 100inch projector laser TV from Esquire Midrand and it has been giving me issues ever since. When I first contacted them and Hisense I was given a replacement projector which I recently found out is of lesser value and quality. Hisence issued a credit note to Esquire but they *****ulently gave me a different unit that has been discontinued and continues to give me issues. I have contacted the store several times and sent emails to both Esquire and Hisense but they both keep shifting the blame between each other and not taking accountability to resolve the issue. I have spoken to Khuselo Zazini from Hisense and Ntombi a team leader at Esquire whom have failed to assist me. When i request a refund Esquire insists on claiming 20% of the credit note amount from Hisense which makes no sense and was not communicated when I made the purchase. My reference number is 2528409 I can be contacted on 071 177 3008
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Anonymous
1 reviews | Active since Jan 2020
8 Feb 2026, 08:16
POTENTIAL VIOLATION OF COMPETITION ACT & CPA – RESELLERS BEWARE
I am writing this as a public warning to all IT Resellers in South Africa. Do not open an account with Esquire. Their current business model appears to operate in direct contravention of standard wholesale practices and raises serious red flags regarding the Competition Act No. 89 of 1998 and the Consumer Protection Act (CPA) No. 68 of 2008. The Issue: Esquire markets itself as a "Trade-Only Distributor," inducing businesses to sign up under the pretense of wholesale pricing. However, their pricing structure is identical to direct-to-consumer retail stores. Example: ASUS X1504VA Laptop. Retail Market Price: R6999 (Makro/Incredible Connection). Esquire "Wholesale" Price: R6999. Legal Concerns for Resellers: Margin Squeeze (Competition Act): By selling to resellers at the same price available to the public, Esquire is engaging in what can be described as a "margin squeeze" (an exclusionary act). This prevents downstream resellers from trading effectively, as it is mathematically impossible to add a margin and compete. Misleading Representations (CPA Section 41): It is a deceptive practice to represent oneself as a "Wholesale Distributor" to lure business clients when you are effectively operating as a retailer. We were assured strict trade-only access, yet the pricing offers zero trade benefit. Unconscionable Conduct (CPA Section 40): Knowingly signing up resellers and encouraging them to "update feeds" for stock that is priced at full retail value—wasting our time and resources—borders on unconscionable commercial conduct. Conclusion: We have suspended all orders. If you are a legitimate business, do not expose yourself to this. You will find yourself unable to compete and legally squeezed out of the market. Report these practices to the Competition Commission if you have had a similar experience.
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Anonymous
1 reviews | Active since Jan 2020
8 Feb 2026, 08:16
POTENTIAL VIOLATION OF COMPETITION ACT & CPA – RESELLERS BEWARE
I am writing this as a public warning to all IT Resellers in South Africa. Do not open an account with Esquire. Their current business model appears to operate in direct contravention of standard wholesale practices and raises serious red flags regarding the Competition Act No. 89 of 1998 and the Consumer Protection Act (CPA) No. 68 of 2008. The Issue: Esquire markets itself as a "Trade-Only Distributor," inducing businesses to sign up under the pretense of wholesale pricing. However, their pricing structure is identical to direct-to-consumer retail stores. Example: ASUS X1504VA Laptop. Retail Market Price: R6999 (Makro/Incredible Connection). Esquire "Wholesale" Price: R6999. Legal Concerns for Resellers: Margin Squeeze (Competition Act): By selling to resellers at the same price available to the public, Esquire is engaging in what can be described as a "margin squeeze" (an exclusionary act). This prevents downstream resellers from trading effectively, as it is mathematically impossible to add a margin and compete. Misleading Representations (CPA Section 41): It is a deceptive practice to represent oneself as a "Wholesale Distributor" to lure business clients when you are effectively operating as a retailer. We were assured strict trade-only access, yet the pricing offers zero trade benefit. Unconscionable Conduct (CPA Section 40): Knowingly signing up resellers and encouraging them to "update feeds" for stock that is priced at full retail value—wasting our time and resources—borders on unconscionable commercial conduct. Conclusion: We have suspended all orders. If you are a legitimate business, do not expose yourself to this. You will find yourself unable to compete and legally squeezed out of the market. Report these practices to the Competition Commission if you have had a similar experience.
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Anonymous
1 reviews | Active since Jan 2020
3 Sept 2024, 10:07
Gaming monitor warranty
I brought in my gaming monitor not too long ago that was still under warranty a few days before it falls away but I brought it in time but a day later I got told they won't be able to fix the screen, when I went back to fetch my monitor one of the workers told me they were told to void the warranty as it is too expensive to replace and said the monitor had fallen and won't fix it, I even took off the bubble wrap to show them if they see any signs of the thing being fallen and there own workers at the shop were surprised but they just made up there own thing to just not fix my monitor, they would only fix it if I had pay for the screen to be replaced if i paid off which cost the same as a brand new monitor, I'll never purchase a thing at this place ever again, bull****ters
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Anonymous
1 reviews | Active since Jan 2020
3 Sept 2024, 10:07
Gaming monitor warranty
I brought in my gaming monitor not too long ago that was still under warranty a few days before it falls away but I brought it in time but a day later I got told they won't be able to fix the screen, when I went back to fetch my monitor one of the workers told me they were told to void the warranty as it is too expensive to replace and said the monitor had fallen and won't fix it, I even took off the bubble wrap to show them if they see any signs of the thing being fallen and there own workers at the shop were surprised but they just made up there own thing to just not fix my monitor, they would only fix it if I had pay for the screen to be replaced if i paid off which cost the same as a brand new monitor, I'll never purchase a thing at this place ever again, bull****ters
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Anonymous
1 reviews | Active since Jan 2020
17 May 2024, 07:09
Great, customer centric service!
I am writing to express my sincere appreciation for the exceptional client service and patience demonstrated by Esquire Technologies, particularly by its Director, Mohamed, during a recent issue I encountered with my site. As you are aware, I lodged a complaint on hellopeter.com regarding a problem I was facing with my site. The situation escalated, and I was fortunate enough to receive a call from Mohamed himself. Despite initial tensions, Mohamed displayed remarkable professionalism and empathy throughout our conversation. Over the next couple of days, Mohamed and the team at Esquire Technologies diligently worked with me to resolve the issue at hand. Their prompt responsiveness, willingness to listen, and proactive approach to problem-solving were truly commendable. Despite the challenges we faced, Mohamed remained patient, understanding, and committed to achieving a resolution. Thanks to their expertise and dedication, we were able to overcome the obstacles and restore functionality to my site. I am genuinely impressed by Esquire Technologies' commitment to client satisfaction and their unwavering support during this challenging time. I wholeheartedly recommend Esquire Technologies to anyone seeking reliable and customer-centric service. Their professionalism, integrity, and exceptional client care set them apart, and I am grateful for the positive experience I had working with them. Thank you once again for your outstanding support, Mohamed, and the entire team at Esquire Technologies. I look forward to continuing our partnership in the future.
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Anonymous
1 reviews | Active since Jan 2020
17 May 2024, 07:09
Great, customer centric service!
I am writing to express my sincere appreciation for the exceptional client service and patience demonstrated by Esquire Technologies, particularly by its Director, Mohamed, during a recent issue I encountered with my site. As you are aware, I lodged a complaint on hellopeter.com regarding a problem I was facing with my site. The situation escalated, and I was fortunate enough to receive a call from Mohamed himself. Despite initial tensions, Mohamed displayed remarkable professionalism and empathy throughout our conversation. Over the next couple of days, Mohamed and the team at Esquire Technologies diligently worked with me to resolve the issue at hand. Their prompt responsiveness, willingness to listen, and proactive approach to problem-solving were truly commendable. Despite the challenges we faced, Mohamed remained patient, understanding, and committed to achieving a resolution. Thanks to their expertise and dedication, we were able to overcome the obstacles and restore functionality to my site. I am genuinely impressed by Esquire Technologies' commitment to client satisfaction and their unwavering support during this challenging time. I wholeheartedly recommend Esquire Technologies to anyone seeking reliable and customer-centric service. Their professionalism, integrity, and exceptional client care set them apart, and I am grateful for the positive experience I had working with them. Thank you once again for your outstanding support, Mohamed, and the entire team at Esquire Technologies. I look forward to continuing our partnership in the future.
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Anonymous
1 reviews | Active since Jan 2020
6 May 2024, 07:50
Company not sending goods
We ordered 6 laptops from them last week and we have sent proof of payment 3 times already, and every time you ask them were is my order and when will it be delivered, they just keep on asking for proof of payment.
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Anonymous
1 reviews | Active since Jan 2020
6 May 2024, 07:50
Company not sending goods
We ordered 6 laptops from them last week and we have sent proof of payment 3 times already, and every time you ask them were is my order and when will it be delivered, they just keep on asking for proof of payment.
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Anonymous
1 reviews | Active since Jan 2020
27 Dec 2023, 08:27
Really Bad Customer Service
Hi I am really truly disappointed in your customer service and after sales service, I still can't believe you guys made me pay for all the courier costs , even though the SSD Drive was faulty !!! You should really work on your customer service, happiness and after sales service, because right now you're at a very low 2 out of 10 Rating !!!
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Anonymous
1 reviews | Active since Jan 2020
27 Dec 2023, 08:27
Really Bad Customer Service
Hi I am really truly disappointed in your customer service and after sales service, I still can't believe you guys made me pay for all the courier costs , even though the SSD Drive was faulty !!! You should really work on your customer service, happiness and after sales service, because right now you're at a very low 2 out of 10 Rating !!!
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